Gretchen Petrie G.
Posted
Quick fix
Although it took me a few times to get through, my representative was beyond helpful, knowledgeable and courteous. I was back up and running within 10 minutes.

Excellent
3,113 reviews
TherapyNotes accommodates the workflow of a behavioral health specialist by providing a fully integrated system to manage your scheduling, notes, and billing. Features electronic claims, appointment reminders, credit card processing, and a patient portal. Safety and security are built in to give you peace of mind, so you can focus on what's most important: your clients.
TherapyNotes, LLC (therapynotes.com) has 3,113 customer reviews on Consumer Courier, with an average rating of 4.9 out of 5.
3,113 approved reviews, newest moderated first
Gretchen Petrie G.
Posted
Although it took me a few times to get through, my representative was beyond helpful, knowledgeable and courteous. I was back up and running within 10 minutes.
Kathleen Mc D.
Posted
The promptness and professionalism of the individuals providing customer service is excellent. I have been pleased with Therapy Notes for several years and hope to do business with them for many more years.
Jonathan R.
Posted
They run their customer service 24/7 and I always receive prompt responses and support.
Anthony D.
Posted
The customer service at TherapyNotes has ALWAYS been exceptionally GREAT! And today was just another example! For busy clinicians with limited software and billing experience (or interest) they are 100% of the time supportive and helpful in resolving problems and in teaching me how to do what I want to do. Whoever is doing your hiring is exceptional at getting high quality folks who are professional, helpful and care . . . EVERY TIME!
Lisa M.
Posted
knew exactly how to solve my problem and did it quickly and cheerfully!
Marcia K.
Posted
I have been working with Therapy Notes for almost two years. Best Customer Service imaginable!!!
Eliza A.
Posted
Every time i call Therapy Notes, everyone there is so polite, patient and good at what they do. I really appreciate all their support and their patience with me. Im new to clinical billing and i have had alot of questions. Thank you Therapy Notes
Ellen S.
Posted
The customer service was consistent, kind, knowledgeable, efficient, and listened to my needs well. I would suggest all counselors use Therapy Notes!