Michelle M.
Posted
Customer support is knowledgeable and…
Customer support is knowledgeable and answers questions timely. Very helpful!

Excellent
3,113 reviews
TherapyNotes accommodates the workflow of a behavioral health specialist by providing a fully integrated system to manage your scheduling, notes, and billing. Features electronic claims, appointment reminders, credit card processing, and a patient portal. Safety and security are built in to give you peace of mind, so you can focus on what's most important: your clients.
TherapyNotes, LLC (therapynotes.com) has 3,113 customer reviews on Consumer Courier, with an average rating of 4.9 out of 5.
3,113 approved reviews, newest moderated first
Michelle M.
Posted
Customer support is knowledgeable and answers questions timely. Very helpful!
Jeff M.
Posted
I wrote the support team on aSunday night, and I heard back within minutes!
Barb S.
Posted
Therapy Notes is an amazing app and their Support Team is fantastic!
Bill T.
Posted
Qualified tech specialists who can easily walk you through any procedure on the platform. Email follows with description of solution to issues.
Jeanette
Posted
Excellent service - available and consistent. The support staff is almost always available to help and always human! (not AI). I have enjoyed consistent professional support for almost three years with every growing improvements in the platform which supports my private practice. Highly Recommend!
Jill G.
Posted
Therapy notes is fantastic! The customer support is incredible.
Leslie Lima, LSCSW K.
Posted
I'm new navigating the solo practice world which can be daunting. When I needed support it was easy to reach out, schedule a meeting, and get the answers and move on to the next task.
Susan Resnick, L.
Posted
I'm constantly amazed at how helpful tech support is at TherapyNotes. They're like an IT team for my little private practice. Whenever I'm confused about insurance claims or how to assign a credit, etc., I call TN, wait maybe one minute, then spend as long as it takes for them to solve the problem. I'm not a tech person or an insurance person, I'm a therapist, so I need help. The platform is easy to use and they talk you through getting set up. I don't know long they can keep this reliable service up, but I hope it's until I retire.