CFC
Posted
Love the 24/7 customer service and…
Love the 24/7 customer service and being able to talk to a LIVE person! The patience and willingness to help has been great thus far!

Excellent
3,113 reviews
TherapyNotes accommodates the workflow of a behavioral health specialist by providing a fully integrated system to manage your scheduling, notes, and billing. Features electronic claims, appointment reminders, credit card processing, and a patient portal. Safety and security are built in to give you peace of mind, so you can focus on what's most important: your clients.
TherapyNotes, LLC (therapynotes.com) has 3,113 customer reviews on Consumer Courier, with an average rating of 4.9 out of 5.
3,113 approved reviews, newest moderated first
CFC
Posted
Love the 24/7 customer service and being able to talk to a LIVE person! The patience and willingness to help has been great thus far!
Ethan B.
Posted
I really like having notes, appointments and claims all in one place. The system feels safe, professional and saves me heaps of admin time. Highly recommend for any therapist.
Zsuzsa L.
Posted
TherapyNotes has truly made our lives so much easier. Billing and dealing with insurance can often be overwhelming, but this software takes away so much of the stress. Their customer support is absolutely outstanding—available 24/7, always kind and knowledgeable, and they go the extra mile by sending follow-up emails with a clear recap of our conversation and step-by-step instructions. The software itself is very user-friendly, but what really sets TherapyNotes apart is the people behind it. No question is ever too small, and every support team member I’ve spoken with has been patient, professional, and genuinely eager to help. It’s clear that this company not only cares deeply about its customers but also values and supports its employees. Thank you, TherapyNotes, for your hard work and dedication—you make running a practice so much smoother!
Janelle D.
Posted
I have been using Therapy Notes for the past 2 years and it is wonderful! From the 24 hour customer support, live or via email to the easy to use billing and credit card payment processing...it was the best decision I have made for my private practice!
Meredith H.
Posted
Therapy Notes has been great to work with and their support staff always explain what I need and send an email to summarize what we went over.
Nikki W.
Posted
Therapy Notes support team is amazing, they are very patient and knowledgable and will stay with their clients to see through any issues that may come up.
Monique M.
Posted
Excellent customer service
Katharine B.
Posted
Therapy Notes has been my trusted EHR since I began my practice, over 10 years. The support they offer is incredible, responsive, kind, and always helpful. The product is user friendly and meets all of my needs. I am grateful for all that they do to make my job easier!