TherapyNotes, LLCReviews of therapynotes.com

I received a quick response to my problem.

Therapy Notes has the absolute best customer service that I have ever dealt with. They are the most polite, helpful, good-natured people in any customer service industry. Every single time that I call with a question, I get an answer and an explanation if need be and they are always incredibly personable people. In most every occasion they are timely in how long you have to hold and I always know I'm going to have my issue resolved. Highly recommend.

Janeysha C, was patient and kind with walking me through the steps I needed to correct and resubmit my claims. Thank you!

I appreciate the compassionate interaction, even when asking for verifying that I entered a billing override correctly!

Troubleshooting the A.I. software and the support found the solution to the problem and sent instructions for further need.

Their response was quick and exact!

The support at TherapyNotes has always been very positive and helpful. They go the extra mile and offer a follow-up email to help with follow up. Thank you to TherapyNotes. Julie

Megan D in Merchant Services is literally one of the reasons why I have stuck with Therapy Notes. She offered me such clear and detailed tech help to assist me with compliance and was patient and so very friendly all the way through our 20 some minute conversation. I felt so supported and like her goal was to help me achieve the task I needed to. I have a very small practice and conversing with Megan D. made me feel like she was a teammate, rooting for me. In a world where there are so many ehr's competing for my business, it's Megan D. and folks like her that keep me at Therapy Notes. Please highlight this exceptional employee and give her a raise! She is helping keep the Therapy Notes reputation stellar and promoting your entire brand and company in all the ways you want it to be recognized. She shines and in turn, so does TN!