Nik A.
Posted
Awesome customer service
So I have had 2 pairs of these for a couple of years - super handy - I have one on my keychain the other just loose in my laptop bag. Had them both replaced year or 2 back, they are super strong but I guess everything has its limit. Broke one pair a few months back and today someone was admiring them and wanted to see how flexible they were, and the poor thing broke on me. Miguel in customer service was super helpful and 2 replacements are on their way. I love this company and its product.
Response from ThinOptics· Jul 3, 2019
Thank you for taking the time writing us feedback, Nik. We are glad to know that you are happy with the customer service my colleague provided you during your conversation. I will surely share your experience with my colleague. Thank you for your continued support to ThinOptics! - Daine, ThinOptics Social


