ThinOptics Reviews | Read Customer Reviews of thinoptics.com

ThinOptics Reviews | Read Customer Reviews of thinoptics.com

ThinOptics reviews

1,558 approved reviews, newest moderated first

D B.
Posted Nov 6, 2025
Ordered a pair of reading glasses from…
Ordered a pair of reading glasses from thin optics . Arrived from the USA within a week. Very well made with an amazingly thin magnetic case that sticks to the back of my iPhone. Alas they came in the wrong strength, not the +1.5 that I had ordered. Customer service have been excellent with a couple of emails explaining the problem, they have dispatched the correct size to me at no extra cost. 5 star customer service
Response from ThinOptics· Nov 6, 2025
Thank you so much for your kind words and for sharing your experience! We’re thrilled to hear your glasses arrived quickly and that you’re enjoying the design and case. We sincerely apologize for the mix-up with the strength, but we’re glad our team could resolve it promptly. Your understanding and 5-star feedback mean a lot to us!
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Bernard G.
Posted Nov 6, 2025
Easy to order with quick delivery
Easy to order with quick delivery. Well packaged. This is my 5th pair.
Response from ThinOptics· Nov 6, 2025
We appreciate your feedback and continued trust in our products. It’s wonderful to hear that ordering was simple and delivery was prompt. Thank you for being a valued repeat customer!
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C S.
Posted Nov 3, 2025
Convenient but they don’t stay on
Cool idea and convenient for small handbags but they don’t really stay on my nose. I wouldn’t purchase another pair.
Response from ThinOptics· Nov 4, 2025
Thank you for taking the time to share your feedback. We’re glad you liked the concept and found it convenient, though we’re sorry to hear the fit wasn’t quite right for you. We truly appreciate your honesty — feedback like yours helps us improve future designs.
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Stanley W.
Posted Nov 3, 2025
Use them frequently
Use them frequently Wish I could avoid them getting scratched taking them in and out the plastic case behind my phone Please stop all the emails.
Response from ThinOptics· Nov 4, 2025
Thank you for your feedback! We’re glad to hear you use our product frequently. We understand how frustrating it can be when they get scratched — we’ll be sure to share your comment with our product team for future improvements.
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Tamas
Posted Nov 3, 2025
Quick delivery and very good product…
Quick delivery and very good product quality.
Response from ThinOptics· Nov 3, 2025
We truly appreciate your review! It’s great to know your order arrived promptly and that you’re satisfied with the product quality.
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Scott H.
Posted Nov 2, 2025
While selecting the cases for the…
While selecting the cases for the lenses, the lens prescription changed from 2.0 to 1.5 without me seeing it. The cases that I thought I was buying for the lenses turned out not to be the ones that I thought they were so the old order had to be returned. I am still waiting for my replacement order
Response from ThinOptics· Nov 3, 2025
Thank you for sharing your experience. We’re sorry to hear there was some confusion during the ordering process and that your replacement order is still pending. Your feedback is very helpful, and we’ll share it with our team to make the purchasing process clearer and smoother moving forward.
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customer
Posted Nov 2, 2025
I tried to return my order and…
I tried to return my order and essentially have been ignored. It’s been over two weeks and have heard nothing from thinoptics since I sent my request except an email that said my request has been received.
Response from ThinOptics· Nov 3, 2025
We’re very sorry for the delay in getting back to you and truly appreciate your patience. Your return request is being reviewed by our team, and we’re looking into it now to ensure it’s resolved as quickly as possible. Thank you for bringing this to our attention.
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Mr. J.
Posted Nov 2, 2025
Great glasses Always with you!!!!
Great glasses , this is mine and my wife’s second pair. Fast shipping and a great company.
Response from ThinOptics· Nov 3, 2025
So glad you and your wife are loving your glasses! Thanks for coming back — and for the kind words about our team.
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