TIGERSECUReviews of tigersecu.com

Quick and helpful

The company responded immediately to my inquiry. although I didn't technically qualify for a replacement camera, they responded right away. And, additionally, I got a call from their support staff to offer assistance. In a world of crappy customer support, these people are spectacular!

I had a password problem and they responded in a short period of time. Tigersecu was great.👍

Ian Guided me thru the system very well and I was able to fix the issue

I would be thrilled if your techs stopped trashing my system. It is now unreliable and insecure. The "back door" software access code is being used (most likely by your techs) and tech will not provide me with the code so I can repair the damage. Please provide contact information to you exec office as I consider this to be fraud. I'm not getting what I paid for. Your techs advised me that the system is not accessible via WiFi, not true! My system has NEVER been connected to the internet, yet it is still being trashed. Your techs are lying, plain and simple. One of more of your techs need to be fired and my system must be secured, NO ACCESS BY ANYONE EXCEPT ME!

I called to find out how to download a Win 10 version of Tigersecu CMS version because there were no download buttons. My question was answered without hesitation, she sent me a link. Very much appreciated.

Great customer service. They responded faster than I thought they were going to. Took care of all my issues.

I had the pleasure of speaking with Ian today and I explained to him that I lost connection to my camera 2. He was very patient in assisting me with the issue. He was polite and asked my permission to place me on a brief hold if necessary. He was able to instruct me on reconnecting my 2nd camera and resolved my issue. I am very pleased with the service that I received today. Thank you, Ian!