Michelle D.
Posted
My phone is hacked
My phone is hacked. I have been robbed. You. Need to close Verizon needs to close. You suck. A 1000 . iPhone. Wrecked stolen by your tech.
Bad
632 reviews
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Total Wireless (totalwireless.com) has 632 customer reviews on Consumer Courier, with an average rating of 1.3 out of 5.
632 approved reviews, newest moderated first
Michelle D.
Posted
My phone is hacked. I have been robbed. You. Need to close Verizon needs to close. You suck. A 1000 . iPhone. Wrecked stolen by your tech.
Ralph
Posted
This is the worst service company ever. If it wasn't for me already paying my bill I would switch and I have been a loyal customer for YEARS. I will be moving to a new service next month. They are terrible since they sold out. I give 0 stars if I could
Chrystal D.
Posted
On September 25th I went in to store to get on a new plan. DJ was the associate that helped . He was very helpful, polite and professional. He had us in and out within 30 mins. I got a free phone , great service. I highly recommend.
Kristin J.
Posted
Horrible, horrific service. Total Wireless is the worst. They messed up the porting of my phone # using an eSIM and didn't port correctly. I have had nothing but, stress since switching. Phone constantly saying I'm "not registered" to a network. As a result dropped calls, calls don't go through, can't send text, can't get on the internet. Will be switching asap. Worst experience I have ever had. 3 chats and 2 calls which yielded no results and just more stress. This company should not be in business.
Raed I.
Posted
Very bad app and they have false advertising. When I add 3 lines thinking I'll pay$60, but it's $80.
Patty C.
Posted
Up until Verizon took it over the service was impeccable..now they are brsin dead zombies. I have had a problem with my voicemail for over a month. After TEN calls i was informed they upgraded their software and alot of people are affected which would have been nice if they sent out a notice before the password was changed, now i cannot access my voicemail at all. Every one said to reboot my phone and the problem will be fixed and i would get a call within a week to get it finalized..im still waiting for that phone call and they treat me like i have no clue what im doing..they don't realize i see thru the company underlying motto..upgrade them..one of them hinted on that. Thoroughly frustrated and complained to Verizon and the consumer advocacy group already
Jocelynn F.
Posted
Worst phone company I've ever used!! Hours on the phone with customer service, just to get nothing at all accomplished. Please save the money, time and headache!
brown A.
Posted
Only giving one star because I have to. This has got to be the worst customer service on earth from speaking with the agent to using the text service. I want a refund and as they were doing a ticket for it we got disconnected and this company doesn’t leave notes on the account I have been dealing with so many different agents all week it’s pathetic still nothing solved and still not refund.