autobrushReviews of tryautobrush.com

I give 2 stars only because the product is actually good. The customer service is terrible. 1. AI texts me with an offer. Turns out the sale is fake. 2. I inform AI, and it tells me it will connect me to support. It does not. 3. I text back a week later noting that no one reached out to me. Typical sycophantic AI nonsense that doesn't solve the problem: "You were right to point that out! I'll get someone now." It didn't. 4. I try to chat online with a person. Even the AI chat is down. I fill out their form. 5. I get a text that seems to be from a person. When I try to text back, the number does not accept replies. I try again two days later. It goes through, but no one ever responds. 6. I get an email asking about a conversation with a name I've never heard. Maybe the text thread that didn't get a reply? I reply to the email asking that and never hear back. What's sad is that customer service was actually good when I did a warranty claim in December of 2025. My guess is that they tried to replace the vast majority of their customer service with AI that simply can't do the job, and now their systems are overwhelmed with unhappy customers (hence the long delays, technical shutoffs, etc.). Interestingly, it appears that they have turned off reviews on Facebook and Google, which is also fishy.

I purchased the Adult/Kid bundle and I expected so much more in terms of how it would work. I as the adult feel the need to have to go behind myself and brush with a manual toothbrush otherwise I feel like I basically just dusted my teeth which kinda explains how the experience for me. My toddler enjoyed the lights, music, but sadly if it’s the same as mine and I felt the need to go back over her teeth as well. Sadly for $150ish dollars I was expecting sooooo much more. I didn’t know I couldn’t refund but guess I should have expected it. What’s the point in waiting on a product so long just to be disappointed and not have any option to return the items for even a portion of what I spent?

I have been using the autobrush for a week and a half and it leaves my teeth feeling gritty because it does not remove plaque. My teeth never feel clean after using, even after running the brush mode 2 or 3 or 4 times. The toothpaste does freshen your breath. It is very easy to use too much, and then the foam can become too foamy and I've had instances where I've accidentally swallowed it because of how much foam there is, and because the brush mouthpiece takes up so much space in your mouth there isn't anywhere else for the foam to go. The brush mouthpiece seems to be a generic one size fits most. I have large front teeth and the bristles do not reach the top of my teeth or my gumline. I am glad I did not throw away my manual toothbrush, but I am upset that I spent so much money on this system that doesn't actually clean my teeth. I am giving this 2 stars instead of one only because i purchased the whitening kit and the whitening gel alone is just as effective as any other. As for the whitening tray - it is not a good fit that keeps the gel on your teeth. It seems to me that using the tray actually just increases saliva production which washes the whitening gel away.