Twofold HealthReviews of trytwofold.com

Absolutely fantastic customer service. They are responsive and very supportive. Joe was phenomenal and helped me navigate TwoFold well. Overall, a great company and love how human the feel is.

Prompt response by customer service, helpful, courteous. Effective, easy to use, w additional AI to assist w customization. Very happy with Twofold Health.

The customer service representative I worked with was hugely supportive and responsive. If I needed a change, he was on it and very professional. Ease of use was excellent. It still requires you to review things, after all, it is AI, but it was a huge time saver and super helpful when seeing multiple patients back to back.

I’ve been extremely impressed by the team’s attentiveness, responsiveness, and attention to detail. They took the time to tailor a variety of templates to fit my role, workflow, and personal preferences, including notes, intakes, interpretive summaries, and court documentation. When one project required a different approach, they responded with kindness and are willingly reworked it to provide the alternative outputs needed. Their flexibility and thoughtful support have made a meaningful difference in my day-to-day work and saved me a great deal of time and frustration. I’m especially satisfied with the people behind the product and truly appreciate their commitment to working to get every detail right. Thank you!

Twofold has made my job so much easier over the last 2 years. I know it has saved countless hours on my note-taking and it has made it easier for me to enjoy the work that I do with my clients because I don't have to spend so much time doing notes. Every note that's been generated has been accurate and insurance compliant.

"As a solo practitioner with nearly 20 years of experience as a counselor and therapist, having efficient, reliable systems is essential. Twofold Health is hands down the best AI note-taking software I’ve used. While I was generally satisfied with other tools, I always felt something was missing—until I made the switch. The efficiency is unmatched: once a session is done, the note is already complete. Even when I choose to dictate my notes afterward, it's finished in a matter of minutes—usually no more than 2 to 3. Having that extra time creates more space for session planning, which leads to better therapeutic care for those I serve. Just as importantly, from a personal standpoint, it gives me back time for myself and my family—whether the two-legged or four-legged kind." William A. Cannon, LMSW

I used twofold for greater than 6 months and it was life changing. The template was able to be customized to my liking and it worked out very well, Saved me so much time! Would absolutely recommend!

I have been a user of Twofold for about a year. The staff have been very helpful in creating documents for me within record time. I would like to send a special shout out to Joe. He has been the point of contact for me when I need to have a form created or updated. This is money well spent. Thanks again Joe!!!!