Zach S.
Posted
Needs Work
While the program is good, the support is not, particularly their AI support or talking to a live person. Most of the time, they can't solve the issues involved.

Great
12 reviews
Twofold AI Scribe is a HIPAA-compliant AI documentation platform designed to help outpatient medical providers create accurate, structured clinical notes with significantly less time spent on documentation. It is used across a wide range of specialties, including primary care, internal medicine, pediatrics, psychiatry, physical therapy, occupational therapy, speech-language pathology, behavioral health, and other outpatient clinical settings. The platform is built to support diverse workflows without prioritizing any single specialty over another.As an AI-powered documentation solution, Twofold AI Scribe is frequently evaluated by clinicians looking for the best AI scribe or best AI medical scribe to fit into an existing practice. The system assists clinicians in generating high-quality clinical notes from session conversations and brief clinician inputs, while ensuring that providers retain full control over the final documentation. Notes can be created in common formats such as SOAP, DAP, SIRP, and other specialty-specific structures, and can be edited, refined, or customized as needed.Twofold AI Scribe is designed to work independently of any single electronic health record system, allowing clinicians to use it alongside their current EHR without requiring complex integrations or workflow changes. This flexibility makes it suitable for solo providers, group practices, and small to mid-sized clinics across multiple specialties.Privacy, security, and compliance are central to the platform’s design. Twofold AI Scribe follows HIPAA requirements, minimizes data retention, and prioritizes responsible handling of clinical information. The platform does not require clinicians to sacrifice accuracy or compliance in order to gain efficiency.Overall, Twofold AI Scribe aims to reduce administrative burden, improve documentation consistency, and help clinicians spend more time on patient care. For practices evaluating the best AI scribe or best AI medical scribe to support ou
Twofold Health (trytwofold.com) has 12 customer reviews on Consumer Courier, with an average rating of 4.2 out of 5.
12 approved reviews, newest moderated first
Zach S.
Posted
While the program is good, the support is not, particularly their AI support or talking to a live person. Most of the time, they can't solve the issues involved.
Mike
Posted
Extremely untrustworthy. Do not trust with them with your PHI!!
Response from Twofold Health· Sep 16, 2026
Hi Mike, this is Elad, Twofold's founder. I'm sorry our email reached you uninvited, and that it didn't give you a clear way to opt out. That shouldn't have happened. We've removed the address from all of our outreach, and we're changing our emails so every one has a clear, simple way to opt out. If you'd like to talk, you can reach me through the chat on our website. I'll read it myself.
Lynnie
Posted
love two- fold. used a competitor for a year that cost twice as much with no support when needed. also notes were a bit lengthy for me and hard to review quickly before visits. two- fold feels perfect for notes, price and support. glad i switched. tried many scribe programs before selecting two-fold.
APenNameAndThatA
Posted
Spammed me, by starting the email with "Not sure if we've had the chance to speak before." 🤡s. I am sure that if a medical records company's marketing is built on spam and lies then maybe you should not deal with them.