UpstateelevatorReviews of upstateelevator.com

699 Pine Street, Burlington, Vermont

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4.7

Excellent

410 reviews

Upstateelevator4.7

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About Upstateelevator

Upstate Elevator is a Vermont-grown, family owned, nationally-loved cannabis company offering you clean, natural ways to elevate your everyday. From CBD to THC and everything in between, our goal is to make feeling good feel better.

Upstateelevator (upstateelevator.com) has 410 customer reviews on Consumer Courier, with an average rating of 4.7 out of 5.

Also known as: upstateelevator.com
Website: upstateelevator.com
Category: Personal Care
Location: Burlington, Vermont
Listed on Consumer Courier: 2026

About these reviews

Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
The score is the plain average of the published reviews on this page.
The company replied to 7% of reviews.
Most recent review: October 2026.

How we calculate scores

Upstateelevator reviews

Showing 16 reviews with 1 star · Clear filters

Robert F.
Posted Oct 13, 2026
I’m still waiting for product
I’m still waiting for product , it’s not good
Fotop
Posted Apr 22, 2026
They charge you full price for subscriptions even if there is a sale.
They charge you full price for your subscription even if they are running sales. They will not cancel an order or work with you in any way once a sale is made. They won cancel discount refund even if the order hasn't shipped. Was it a matter of fact they're so unforgiving that this will most likely be my last daughter with him their products are not that good! I don't feel comfortable with such predatory customer service practices.
Miles D.
Posted Nov 22, 2019
There seems to be almost no CBD in what…
There seems to be almost no CBD in what I purchased on Vets day I was taking 4 to 5 droppers a day,the CBD I get from Edens works great on my stenosis pain,I was about to email you to see about a return or replacement ....its the lemon 2000 mg
Response from Upstateelevator· Nov 25, 2019
Hi Miles, We appreciate your feedback! We believe in the quality, purity, and consistency of our products – and we stand behind them 100%. Our customer service team has sent you an email regarding your recent order. If you have any questions please contact [email protected]. - The Upstate Team
Heather H.
Posted Nov 17, 2019
The capsules had no effect whatsoever…
The capsules had no effect whatsoever on me. I would like my money back.
Response from Upstateelevator· Nov 19, 2019
Hi Heather, We appreciate your feedback! Our customer service team has sent you an email regarding your recent order. If you have any questions please contact [email protected]. - The Upstate Team
captain O.
Posted Sep 30, 2019
Product ineffective
service was good -Product was overpriced and ineffective
Response from Upstateelevator· Sep 30, 2019
Hello Captain Ozzie, We appreciate your feedback regarding your recent order of the Botanical + CBD Soothing Muscle Crème (500mg, 1.7oz). We're sorry to hear you found the product to be ineffective! Perhaps a stronger product such as our Full Spectrum CBD Coconut Oil (1500mg, 30ml) would be a more effective topical product for you to try. We're always happy to help our customers find the right product that suits their needs, please don't hesitate to reach out if you need further assistance! Customer service has sent you an email to confirm your shipping information. - The Upstate Team [email protected]
meh
Posted Aug 23, 2019
very expensive product that is made…
very expensive product that is made from cheap material and does not stay adhered to the skin.
Response from Upstateelevator· Aug 27, 2019
Hi Melody, We appreciate your honest feedback on the Transdermal CBD Patch, we're sorry to hear you did not have a great experience with this product. All Upstate Elevator products carry a thirty day, 100% customer satisfaction guarantee. We would be happy to assist you further with this matter, please feel free to reach out to us at [email protected].
MaryAnn B.
Posted Aug 13, 2019
I still have not received my package
I still have not received my package
Response from Upstateelevator· Aug 15, 2019
Hi MaryAnn, We apologize for the delay! Your package shipped from our warehouse on August 6th and unfortunately we relinquish control to either USPS or FedEx once shipped and unexpected delays (while rare) can occur depending on their services. Your tracking information shows an expected delivery date of today by end of day and we're actively monitoring your shipment so if there's any further delay we'll notify you. Thank you again for your business; we appreciate it!
Noah B.
Posted Aug 2, 2019
Your CBD cartridge was fantastic
Your CBD cartridge was fantastic, was sad to see it go, I'm assuming because of the tax they added. :(
Response from Upstateelevator· Aug 2, 2019
Hi Noah, We apologize for the discontinuation of our vape line due to the tax increase, and we're sorry you feel this warrants a 1 star review of our company. We still have a lot of other great product options we'd be happy to discuss with you. Please feel free to contact us at [email protected].

UpstateelevatorReviews of upstateelevator.com

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UpstateelevatorReviews of upstateelevator.com

Upstateelevator reviews

I’m still waiting for product

They charge you full price for subscriptions even if there is a sale.

There seems to be almost no CBD in what…

The capsules had no effect whatsoever…

Product ineffective

very expensive product that is made…

I still have not received my package

Your CBD cartridge was fantastic

About Upstateelevator

About these reviews

More in Personal Care

Vermont Pure CBD

Primal Botanical

The High Performance Health Program - By Andrew Marsham

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Upstateelevator reviews

I’m still waiting for product

They charge you full price for subscriptions even if there is a sale.

There seems to be almost no CBD in what…

The capsules had no effect whatsoever…

Product ineffective

very expensive product that is made…

I still have not received my package

Your CBD cartridge was fantastic