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Upstep Custom Orthotics Reviews | Read Customer Reviews of upstep.com

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Medical Specialists
Upstep Custom Orthotics

Medical Specialists

Upstep Custom OrthoticsReviews of upstep.com

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4.2

Great

3,671 reviews

Upstep Custom Orthotics4.2

Reviews3,671 About Contact

About Upstep Custom Orthotics

#1 rated custom orthotics in the US. Upstep specializes in the design and manufacture of custom foot orthotics and foot care solutions.We provide the best custom orthotics available and do so at the most affordable price, in the fastest time, with excellent customer support.Our in-house professional Podiatrist designs each custom orthotic.Our Guarantee:If you’re not in love with your custom orthotics within 180 days, we’ll refund your order⁠ - no questions asked!

Upstep Custom Orthotics (upstep.com) has 3,671 customer reviews on Consumer Courier, with an average rating of 4.2 out of 5.

Also known as: upstep.com
Website: upstep.com
Category: Medical Specialists
Listed on Consumer Courier: 2026

About these reviews

Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
The score is the plain average of the published reviews on this page.
The company replied to 89% of reviews.
Most recent review: October 2026.

How we calculate scores

Rating breakdown

5 star75%
4 star4%
3 star3%
2 star2%
1 star15%

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(800) 945-4770
upstep.com
[email protected]

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Upstep Custom Orthotics reviews

3,671 approved reviews, newest moderated first

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Meg A.
Posted Nov 22, 2024
Ryan was fantastic
Ryan was fantastic
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Scott
Posted Nov 21, 2024
Daisy was fantastic
Daisy was fantastic! She answered all of my questions. I have been looking at this product for a while, but Daisy made my descision easy... I will become a customer!
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Benjamin
Posted Nov 21, 2024
Daisy was very informative
Daisy was very polite, helpful and detail-oriented. She was able to answer all of my questions, got back to me promptly and her vast knowledge put me at ease. It was a wonderful customer service experience.
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ken N.
Posted Nov 20, 2024
Mary provided excellent service!
Mary was very prompt with her replies and was instrumental in my decision to reorder and which insert to choose.
Response from Upstep Custom Orthotics· Mar 17, 2026
Thank you all for your kind words and for taking the time to share your experiences! We’re so happy to hear how helpful, responsive, and knowledgeable Mary has been in assisting you. She truly cares about providing the best possible support, and your feedback means a lot to both her and our entire team. We appreciate your trust in us and are always here to help with anything you need!
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LadyWraith
Posted Nov 20, 2024
Ryan was very professional and…
Ryan was very professional and informative. Could not ask for a better first encounter.
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Bob G.
Posted Nov 20, 2024
DAISY ROCKS!
DAISY helped me get my pics uploaded for my order. She's smart, quick and friendly. She's amazing!
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Tearl B.
Posted Nov 20, 2024
Ryan (UpStep Recommendations)
Ryan was extremely knowledgeable & addressed all of my questions. He was most helpful in my decision making with his guidance & expertise.
Report
JAMES M B.
Posted Nov 19, 2024
Helpful chat with Mary.
Helpful chat with Mary.
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