Great
3,671 reviews
Upstep Custom Orthotics#1 rated custom orthotics in the US. Upstep specializes in the design and manufacture of custom foot orthotics and foot care solutions.We provide the best custom orthotics available and do so at the most affordable price, in the fastest time, with excellent customer support.Our in-house professional Podiatrist designs each custom orthotic.Our Guarantee:If you’re not in love with your custom orthotics within 180 days, we’ll refund your order - no questions asked!
Upstep Custom Orthotics (upstep.com) has 3,671 customer reviews on Consumer Courier, with an average rating of 4.2 out of 5.
3,671 approved reviews, newest moderated first
Phillip Earl J.
Posted
Mary was very patient with my slow typing non skills. Answersd all my questions. She was great!! Thank her again for me.
Response from Upstep Custom Orthotics· Jul 11, 2024
Thank you for sharing your experience! We are so happy Mary assisted you!
Opher Y.
Posted
Great customer support from Kasie. She made the whole process easy
Response from Upstep Custom Orthotics· Jul 11, 2024
Thank you for your feedback! Kasie will be delighted to hear that she made your experience easy!
James S.
Posted
MARY was cordial and answered all of my questions.
Response from Upstep Custom Orthotics· Jul 11, 2024
Thank you for your review!
CampEye
Posted
It's been 7 weeks since i mailed back my impression kit and still no inserts.
Response from Upstep Custom Orthotics· Jul 11, 2024
Hi there, Thank you for reaching out to us. We understand your concern about the delay in receiving your inserts after sending back your impression kit. To assist you promptly, could you please provide us with your order number or contact details via email at [email protected]? This will help us investigate and ensure your inserts are on their way to you without further delay. We appreciate your patience and look forward to resolving this for you.
Dana
Posted
All of my questions were answered in a timely manner.
Response from Upstep Custom Orthotics· Jul 11, 2024
We love to hear this! Thank you for sharing!
Mary H.
Posted
Kasie was knowledgeable and readily answered all my concerns.
Response from Upstep Custom Orthotics· Jul 11, 2024
Thank you for taking the time to share your feedback with us!
Jacob
Posted
Katie Earley was kind and thorough with their recommendations for my interest in Upstep's products to fit my customer needs.
Response from Upstep Custom Orthotics· Jul 11, 2024
Thank you for your feedback! Katie strives to provide thorough recommendations tailored to your needs. We're glad to hear you had a positive experience with us. Should you have any further questions or need assistance, feel free to reach out. We're here to help!
A MISTRY A.
Posted
Kaisie was very professional and she helped me out today about my question regarding m y orthotics Thanks again.
Response from Upstep Custom Orthotics· Jul 11, 2024
Thank you for sharing your experience with our team at Upstep!
