Upstep Custom Orthotics Reviews | Read Customer Reviews of upstep.com

Upstep Custom Orthotics Reviews | Read Customer Reviews of upstep.com

Upstep Custom Orthotics reviews

3,671 approved reviews, newest moderated first

Walter
Posted Jun 27, 2024
quick and efficient
quick and efficient
Response from Upstep Custom Orthotics· Jul 2, 2024
Thank you for leaving us a review!
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Scott
Posted Jun 27, 2024
Kasie Earley took care of my issue…
Kasie Earley took care of my issue promptly. She gave me the information I needed to adjust my order regarding adding insole information to my order.
Response from Upstep Custom Orthotics· Jul 2, 2024
Thank you for sharing your experience! We're delighted to hear that Kasie Earley quickly resolved your issue and provided the information you needed to adjust your order!
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Diane G.
Posted Jun 26, 2024
Live Chat
Mary was very helpful in answering my questions.
Response from Upstep Custom Orthotics· Jul 2, 2024
Thank you for taking the time to share your experience with us!
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B S.
Posted Jun 26, 2024
MARY was pleasant and efficient in…
MARY was pleasant and efficient in responding to my request.
Response from Upstep Custom Orthotics· Jun 26, 2024
Thank you for your review! We're happy to hear that Mary was pleasant and efficient in responding to your questions!
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Kimmie Z.
Posted Jun 25, 2024
Kirsten Russo assisted me and her…
Kirsten Russo assisted me and her response was excellent or spot on and informative. My question was how long will orthotics last? Ms Russo was clearly knowledgeable about the product and answered my question completely. Thank you!
Response from Upstep Custom Orthotics· Jun 26, 2024
Thank you for your feedback! We're delighted to hear that Kirsten provided exceptional service. It's great to know she answered your questions thoroughly. If you have any more questions or need further assistance, feel free to reach out anytime. We're always here to help!
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Upstep C.
Posted Jun 25, 2024
helpful
Mary was available right away and provided a helpful response to my question.
Response from Upstep Custom Orthotics· Jun 26, 2024
Thank you for your kind words! We're thrilled to hear that Mary was able to assist you promptly and effectively.
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Veronica P.
Posted Jun 25, 2024
Mary was great!
Mary was great! She quickly answered my questions in a clear and polite manner.
Response from Upstep Custom Orthotics· Jun 25, 2024
Thank you for sharing with us your experience with Mary! Our customer care team will always go above and beyond!
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Robin B.
Posted Jun 25, 2024
Afraid to take a chance on online purchase?
I was too. So I have relieved and very pleased with the customer service at Upstep. Every "step" of the way they communicated about the process. The orthotics took a bit longer than I hoped but I never worried because I received updates on the process. When I needed a correction they were very responsive. At Upstep they aim to please!
Response from Upstep Custom Orthotics· Jun 25, 2024
This review brought the biggest smiles to our faces! We always do what we can for our customers. Thank you so much for sharing your review with us!
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