Upstep Custom Orthotics Reviews | Read Customer Reviews of upstep.com

Upstep Custom Orthotics Reviews | Read Customer Reviews of upstep.com

Upstep Custom Orthotics reviews

3,671 approved reviews, newest moderated first

Mara H.
Posted Mar 1, 2024
Mary was super helpful and responded…
Mary was super helpful and responded back quickly.
Response from Upstep Custom Orthotics· Mar 4, 2024
Wonderful to hear Mary was quick and helpful! We appreciate your feedback.
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Doyle J.
Posted Feb 29, 2024
Mary in the Chat was really helpful
Mary in the Chat was really helpful - super efficient and knowledgeable. So much better than an automated chat feature. You should give her a raise - I am sure you are not paying her enough! Your web site is also well designed and makes ordering easy and efficient
Response from Upstep Custom Orthotics· Mar 4, 2024
Thrilled to hear about your positive experience with Mary and our website! We value your kind words and suggestion. Thanks for choosing us!
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Doyle J.
Posted Feb 29, 2024
Mary was really helpful
Mary was really helpful - super efficient and knowledgeable. So much better than an automated chat feature. You should give her a raise - I am sure you are not paying her enough!
Response from Upstep Custom Orthotics· Mar 4, 2024
Delighted to know Mary exceeded your expectations with her efficiency and knowledge! Your feedback and suggestion are greatly appreciated. Thank you.
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Deb N.
Posted Feb 29, 2024
Kasie was very helpful.
Kasie was very helpful.
Response from Upstep Custom Orthotics· Mar 4, 2024
Happy to hear Kasie provided great help! Thanks for letting us know.
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DP C.
Posted Feb 29, 2024
Katie was very helpful and I received…
Katie was very helpful and I received the answer I needed.
Response from Upstep Custom Orthotics· Mar 4, 2024
Glad to hear Katie was able to assist you effectively! Thank you for sharing your positive experience.
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Donald A R.
Posted Feb 29, 2024
Customer service?
I received a foot impression box with someone else’s name and size on it. I have emailed & phoned customer service for 2 days with no response. I need a response from customer service.
Response from Upstep Custom Orthotics· Mar 4, 2024
Hello Don, we emailed you back last week. Thanks for letting us know.
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Atasteofus L.
Posted Feb 28, 2024
Kaysi was amazing
Kaysi was amazing, at this point I was feeling helpless with all that’s been happening to me because of my feet, she gave me some good advise AND suggested what may help my pretty feet, I shared with her the muscle mass and condition that me feet and Lower extremity have been changing. Thanks Kaysi
Response from Upstep Custom Orthotics· Mar 4, 2024
Thrilled to hear Kasie offered amazing support and valuable advice for your situation. It's wonderful she could provide some guidance for your feet and lower extremity concerns. Thank you for sharing your experience!
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Gail from P.
Posted Feb 28, 2024
These were very easy to order
These were very easy to order. I was also allowed to explain what shoes I would be wearing with the insoles and what kind of flooring I am standing on all day. Just have to wait until my memory foam imprints come in the mail to get my insoles so I can send back my impressions. Very excited to try these insoles!
Response from Upstep Custom Orthotics· Mar 4, 2024
So glad to hear the ordering process was straightforward and personalized to your needs! We're just as excited for you to try your new insoles. Thank you for choosing us!.
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