Great
3,671 reviews
Upstep Custom Orthotics#1 rated custom orthotics in the US. Upstep specializes in the design and manufacture of custom foot orthotics and foot care solutions.We provide the best custom orthotics available and do so at the most affordable price, in the fastest time, with excellent customer support.Our in-house professional Podiatrist designs each custom orthotic.Our Guarantee:If you’re not in love with your custom orthotics within 180 days, we’ll refund your order - no questions asked!
Upstep Custom Orthotics (upstep.com) has 3,671 customer reviews on Consumer Courier, with an average rating of 4.2 out of 5.
3,671 approved reviews, newest moderated first
Mike A.
Posted
Easy to order, as well as comfort and this will be my second pair!
Response from Upstep Custom Orthotics· Feb 6, 2024
Wonderful to hear the ordering process and comfort have brought you back for more. Enjoy your second pair!
Happy C.
Posted
Upsteps are the only orthotics that have resolved my plantar fasciitis pain.
Response from Upstep Custom Orthotics· Feb 6, 2024
Thrilled Upsteps have been the solution to your plantar fasciitis pain. Your comfort is our priority!
Jenny V.
Posted
Kristin was wonderful!
Response from Upstep Custom Orthotics· Feb 6, 2024
So happy to hear that! Kirsten will be thrilled with your feedback. Thank you!
Mac
Posted
Mary is a phenomenal foot care expert. She is knowledgeable about the products, process, and customer experience. She has helped me several times during my first purchase process. 10/10
Response from Upstep Custom Orthotics· Feb 6, 2024
Thrilled to know Mary provided exceptional support and expertise during your purchase. Your high rating is much appreciated!
Lorraine
Posted
Haven’t heard from the company or gotten the orthotics! They took the money though.
Response from Upstep Custom Orthotics· Feb 6, 2024
Thank you for your order placed on January 9th! We're pleased to confirm the receipt of your impression kit. As mentioned on our website, the process will take up to 29 business days. Our design team has reached out via email to proceed with the next steps, and we kindly ask you to check your inbox and respond at your earliest convenience to avoid any delays in your order. We appreciate your cooperation and thank you once again for choosing us.
Rafael D.
Posted
The process was flawless. The website made everything so easy and the chat feature was great. Thank you
Response from Upstep Custom Orthotics· Feb 6, 2024
Delighted to hear your experience was seamless and that our website and chat feature met your needs. Thank you for the feedback!
Lisa
Posted
Kasie was really helpful answering my questions about orthotic purchase
Response from Upstep Custom Orthotics· Feb 6, 2024
Thrilled to hear Kasie was able to assist you effectively with your orthotic purchase questions. Thanks for letting us know!
John D.
Posted
Was easy to use and place order
Response from Upstep Custom Orthotics· Feb 6, 2024
Happy to hear you found our ordering process straightforward and user-friendly. Thank you for sharing your experience!
