Gary
Posted
Samantha is great!
Samantha is great!
Response from Upstep Custom Orthotics· Jul 5, 2023
Thank you! We all appreciate the 5 stars!!! A special thank you from Samantha!

Great
3,671 reviews
#1 rated custom orthotics in the US. Upstep specializes in the design and manufacture of custom foot orthotics and foot care solutions.We provide the best custom orthotics available and do so at the most affordable price, in the fastest time, with excellent customer support.Our in-house professional Podiatrist designs each custom orthotic.Our Guarantee:If you’re not in love with your custom orthotics within 180 days, we’ll refund your order - no questions asked!
Upstep Custom Orthotics (upstep.com) has 3,671 customer reviews on Consumer Courier, with an average rating of 4.2 out of 5.
3,671 approved reviews, newest moderated first
Gary
Posted
Samantha is great!
Response from Upstep Custom Orthotics· Jul 5, 2023
Thank you! We all appreciate the 5 stars!!! A special thank you from Samantha!
RON D.
Posted
I just received a prompt, professional response to ordering a second pair of orthodics. For some reason I was having trouble online, but that is resolved. Thank you!
Response from Upstep Custom Orthotics· Jul 5, 2023
We are happy to help get it resolved. We are here every step of the way! the UPSTEP way!
Heath
Posted
Samantha answered all my questions and was great to message with.
Response from Upstep Custom Orthotics· Jul 5, 2023
Thank you for sharing! It is very important we hear how our employees are doing. Thanks for the kind words!
Nancy W.
Posted
Mary was able to answer all my questions and to help me understand the process better.
Response from Upstep Custom Orthotics· Jul 5, 2023
That is wonderful!! We are confident Mary was able to make you comfortable! Thank you for choosing Upstep!
CJ M.
Posted
Very helpful and knowledgeable
Response from Upstep Custom Orthotics· Jul 5, 2023
Thank you- we sure do feel that way!
Alison S.
Posted
The initial contact has been great. Waiting for my molds to arrive. Will update as the process completes.
Response from Upstep Custom Orthotics· Jul 5, 2023
Thank you for your order and choosing the best online orthotic company! We know you will love your new orthotics!!
allyson L.
Posted
they answer my questions well
Response from Upstep Custom Orthotics· Jul 5, 2023
Thank you!!
Andrew K.
Posted
Prompt customer service response and handling of issue. I ordered a pair of orthotics and didn't see an option to get one for athletic shoes and one for dress shoes. I chatted with Kasie, who not only responded promptly but took care of my concern within a few minutes and had me on my way.
Response from Upstep Custom Orthotics· Jul 5, 2023
Thank you for the 5 stars and for rewarding Upstep with the pleasure to design your new custom orthotics!