Upstep Custom Orthotics Reviews | Read Customer Reviews of upstep.com

Upstep Custom Orthotics Reviews | Read Customer Reviews of upstep.com

Upstep Custom Orthotics reviews

3,671 approved reviews, newest moderated first

Dwayne F.
Posted Mar 29, 2023
Incredibly helpful
Incredibly helpful. Stayed with me through the transaction. Great service!
Response from Upstep Custom Orthotics· Mar 31, 2023
Thank you!
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Cynthia M.
Posted Mar 28, 2023
Thanks Samantha and Upstep.
Samantha is always quick to respond and help with any situation I might have. I love the Upstep Orthotics. First time in a long time that my feet haven’t hurt. Thanks Upstep.
Response from Upstep Custom Orthotics· Mar 31, 2023
Hello Cynthia- you are a pleasure to assist!! More importantly, wow! No more pain!!! Thank you for choosing Upstep!!! We couldn't be anymore grateful!
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Joshua L.
Posted Mar 28, 2023
Kasie Earley for Prez
I had some questions about the current sale and also which orthotic to choose. Kasie was very helpful and pleasant. Thank you!
Response from Upstep Custom Orthotics· Mar 31, 2023
You never know! Maybe one day she will run for President and you'll know who to vote for! For now, Kasie was thrilled to hear this and we are glad we can help!
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Liz
Posted Mar 28, 2023
Answers were clear and informative for…
Answers were clear and informative for me to make a decision.
Response from Upstep Custom Orthotics· Mar 31, 2023
Thank you!!
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Omar J.
Posted Mar 28, 2023
Mary was very polite and helpful
Mary was very polite and helpful
Response from Upstep Custom Orthotics· Mar 31, 2023
Mary sends a big thank you for this review!!
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Molly A.
Posted Mar 28, 2023
Customer service was nice (Thanks Kasie…
Customer service was nice (Thanks Kasie Earley), but why is production so late. We have not received updates without my contacting support in over 45 days.
Response from Upstep Custom Orthotics· Mar 31, 2023
We do apologize for the short delay due to high demand! Glad kasie was able to help you. We know you are going to love your new orthotics!
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Dustin M.
Posted Mar 28, 2023
Another positive experience with the…
Another positive experience with the Upstep CX department. Chat function is awesome. Very fast and user friendly.
Response from Upstep Custom Orthotics· Mar 31, 2023
We love the positive review just as much as you love your positive experience!!
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customer Kelly W.
Posted Mar 28, 2023
I love my new orthotics
I love my new orthotics. I had been in pain for months and now it feels good to walk again. It took a few months to get here but it was worth the wait.
Response from Upstep Custom Orthotics· Mar 28, 2023
Thank you for the patience while we navigated through a delay. Now you can see why our orthotics are in high demand. You are walking pain free! We are glad you waited and even better- you're happy again!
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