Great
3,671 reviews
Upstep Custom Orthotics#1 rated custom orthotics in the US. Upstep specializes in the design and manufacture of custom foot orthotics and foot care solutions.We provide the best custom orthotics available and do so at the most affordable price, in the fastest time, with excellent customer support.Our in-house professional Podiatrist designs each custom orthotic.Our Guarantee:If you’re not in love with your custom orthotics within 180 days, we’ll refund your order - no questions asked!
Upstep Custom Orthotics (upstep.com) has 3,671 customer reviews on Consumer Courier, with an average rating of 4.2 out of 5.
3,671 approved reviews, newest moderated first
Ray G.
Posted
Mary responded to by concern with a quick and courteous reply. Really great customer service!
Response from Upstep Custom Orthotics· Nov 23, 2022
Thanks! Your words lifted our spirits today. It means so much to us when our customers appreciate the hard work that goes into making each day at Upstep memorable.
Tom
Posted
They were prompt and helpful. Rare these days. I didn't have to deal with a chatbot, they were eager to make the order right, customer service like the old days. I'll be using Upstep next time I need orthodics and I'll be recommending them to friends.
Response from Upstep Custom Orthotics· Nov 23, 2022
Your kind words encourage us to continue doing our best to make sure every guest’s experience is a memorable one. Thanks again, and have a wonderful Thanksgiving!
Robert P.
Posted
Samantha was very nice and helpful
Response from Upstep Custom Orthotics· Nov 23, 2022
Thank you for visiting! We are glad Samantha made you feel welcome!
Robert K.
Posted
Good job. Fast checkout and great product. 57 years old and stride around all day.
Response from Upstep Custom Orthotics· Nov 23, 2022
Age is just a number and with your new Upsteps you will feel even better than you already do!! Thank you for your review!
Robert T.
Posted
Chat started out OK, but then, all the sudden my replies went nowhere! You guys really need to work on your interfaces!
Response from Upstep Custom Orthotics· Nov 23, 2022
We are sorry to learn our website had a glitch at the time you were visiting. We apologize for that. It has since been fixed and running smoothly.
NISSAN A.
Posted
I'm a veteran who carries an injury since my service time. I bought three sets, one for my boots, one for my sneakers and one for my dress shoes. The quality is exceptional and the price after the discounts is exceptional!
Response from Upstep Custom Orthotics· Nov 22, 2022
Thank you for your service!! We are so glad to hear you took advantage of our sale! Thank you for sharing your experience with us! 🥰
DON rom C.
Posted
Samantha made my experience great! Answered every question, made me feel better about my purchase with the 180 day guarantee. Wonderful help with even better product knowledge.
Response from Upstep Custom Orthotics· Nov 22, 2022
Thank you for sharing your experience! Our agents strive to keep our customers knowledgeable about this process.
Franklin W.
Posted
It’s always pain less!
Response from Upstep Custom Orthotics· Nov 22, 2022
That is what we do best! Eliminating pain in every aspect of this process, not just your feet! 👣❤️
