UROCK Jewelry Reviews | Read Customer Reviews of urockjewelry.com

UROCK Jewelry Reviews | Read Customer Reviews of urockjewelry.com

UROCK Jewelry reviews

16 approved reviews, newest moderated first

SD
Posted Aug 10, 2024
Looks elegant
I ordered an infinity ring and loved it! It looks beautiful and elegant!
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Mary G.
Posted Aug 9, 2024
Lovely earrings
Lovely earrings, I’m very pleased.
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Sabena N.
Posted Jul 23, 2024
Out of 4 rings I ordered
Out of 4 rings I ordered, 3 were canceled without. Any reason. I was not told they were out of stock or anything. Nothing about a refund I will never buy from this company again
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Phyllis R.
Posted Jun 2, 2024
After paying for the ring,I thought I was I was scammed,
After paying for the ring, I was asked for another $70.00 . I didn’t give him any more money and refused the package. Now I’m waiting the the charge to be returned! Sorry, Phyllis Rabiner or Tel: 1-604-988-4976
Response from UROCK Jewelry· Jun 3, 2024
Dear Phyllis, We sincerely apologize for the inconvenience you experienced with your recent order. Upon investigation, we noticed that your order was shipped to Canada. As a resident, you may be aware that import/custom fees and taxes are often applied to international shipments. These charges are determined by the carrier and your local customs authorities, not by us. We want to assure you that we did not ask for any extra money; the additional fees were imposed directly by the carrier. We understand that these unexpected costs can be frustrating. Once we receive the item back from the carrier we will be refunding your original payment method. We appreciate your understanding in this matter. If you have any further questions or need assistance, please feel free to reach out to our customer service team via email [email protected] Best regards, Urock Jewelry
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PHSIETE
Posted May 25, 2024
Exelente muy lindo
Exelente muy lindo
Response from UROCK Jewelry· Jun 3, 2024
Muchas gracias por su servicio! Urock Jewelry
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customer
Posted Nov 22, 2023
Always great stuff
Always great stuff. Thank you
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Ellie
Posted Nov 17, 2023
My package was not properly delivered…
My package was not properly delivered leading to me not receiving my package. I did not receive a USPS tracking number so there is no way of me contacting the post office. Very poor communication from URock support team, taking over 4 business days to reply to their online chat and emails. Very unprofessional and unhelpful.
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LAN P.
Posted Sep 25, 2023
Great product!
Great product! well done! I love the service, so easy to order or refund.
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