Great
198 reviews
A leading provider of simple and affordable residential solar power solutions. We're flipping the switch on how the world creates and consumes energy by connecting people to the power of the sun. Find out how much you could save by going solar with a free no-obligation consultation.
Vivint Solar (vivintsolar.com) has 198 customer reviews on Consumer Courier, with an average rating of 4.0 out of 5.
Showing 5 reviews with 3 stars · Clear filters
Lynn
Posted
We still have a big bill
Response from Vivint Solar· Jul 27, 2020
Thank you for reaching out to us, Lynn. We definitely want you to experience all the benefits of solar. Please send your address and review to [email protected] so we can see if it's something on our end. Thanks!
Richard T.
Posted
So far, I think I got a good deal, but it's been a struggle to get a hold of my sales rep, and the information is changing, without my knowledge.
Response from Vivint Solar· May 9, 2019
Hi Richard, We apologize for the issues you may be experiencing with getting your system turned on. We'd be happy to follow up with the team to see what's going on if you can send us your account number or address to [email protected]. Thanks.
John L.
Posted
I would rate Vivint Solar a 4.5 instead of a 3, but the system isn't running/connected yet, so we don't know how well it actually works yet. But, the guys were excellent: knowledgeable, intelligent, fastidious, accomplished, and a great team that worked very well together and appear to have done excellent work. Time will tell if they earn a 4.5 or not.
Response from Vivint Solar· Mar 13, 2019
Hello John, thank you for leaving us a review. We apologize that the process of obtaining permission to operate can sometimes be lengthy. We appreciate your patience. And we are looking forward to turning your system on!
Barbara Flynn W.
Posted
Arrived on time, put the solar panels on the roof as agreed upon. I’m unaware as of now whether they work since they’re not connected yet. They needed to move various items in my garage to find room to place an electrical box on the wall. In the process they broke a floor based shelf when they torqued it when moving it. They left my garage completely torn apart, didn’t move anything back where it had been, didn’t even sweep up all the sawdust or various small pieces of leftover wood scraps. They left multiple wrappers and trash in my yard. A Vivant jacket was even left on my garage floor. Absolute slobs!!
Response from Vivint Solar· Feb 4, 2019
Hello Barbara, we are disheartened by your experience with Vivint Solar. Please send us an email with your address to [email protected]. We will assign a specialist to reach out to you regarding these concerns. Thank you for bringing this to our attention!
Lisa Kushner B.
Posted
We signed our contact in September 2018. Our panels were not installed until late January 2019. This was due to lack of communication and necessary documents not being submitted.
Response from Vivint Solar· Jan 31, 2019
Hello Lisa, we are disheartened to hear about your experience with Vivint Solar. Please send us an email to [email protected] if you have any further questions or concerns.
