Jocelyn S.
Posted
We fed are German Shepherd We Feed Raw…
We fed are German Shepherd We Feed Raw for a while! A few years she was on it and noticed a great improvement and loved the products and customer service. We took a break because we spend $301 a month to feed our beloved dog. We stopped around October 2025 and just recently got back on to We Feed Raw. But when I re ordered I noticed that the patties and packaging has changed. Quality of food and texture has gone down hill, and for the price we pay I wasn’t expecting new changes to be disappointed. On We Feed Raws website they show the old quality and packaging they used to sell and it looks much different then what you get now. I’m really hoping this new food processing changes. The quality of patties and how it’s being packaged isn’t as good as when you first started. It’s much more processed and texture of meat feels like goop and mush then the fresh burger texture it once was! Also the packaging is difficult for sectioning the patties making portions harder to get at. The plastic also feels less quality and cheaper. I hope changes are made to go back to how it used to be. I’m very disappointed in the quality change in food. Everything you had before these changes were perfect and I truly loved and raved about this company. Now it seems they made cuts to save more money. If I have a frozen packages from your old food to what you make now and do a comparison it would be mind blowing! PLEASE GO BACK TO YOUR OLD RECIPES!!!
Response from We Feed Raw· Mar 10, 2026
Hi Jocelyn, thank you for sharing your feedback with us. We're sorry to hear that you were disappointed with our recent packaging changes. Rest assured, You’re getting the same recipes with even better freshness, safety, and convenience. The patties may look a little smoother or denser because of improvements to the freezing process. We now blast freeze the patties, which is an even safer process, but can give the patties a slightly different appearance and texture. Dogs won’t notice a difference, and nothing about the recipe or ingredient quality has changed; it’s simply the result of refining how the food is prepared and frozen. These upgrades actually cost us more to implement. We invested in better packaging, faster freezing, and higher-standard facilities because we’re always raising the bar on quality and safety. We hope that provides you with more information, but please don't hesitate to reach out directly to our team with any additional questions or concerns. We're here to help!


