Amy F.
Posted
Bought the portrait of my sisters dog…
Bought the portrait of my sisters dog for her birthday and it turned out great! Can’t wait to give it to her!

Great
18,273 reviews
It's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on Consumer Courier, with an average rating of 4.1 out of 5.
18,273 approved reviews, newest moderated first
Amy F.
Posted
Bought the portrait of my sisters dog for her birthday and it turned out great! Can’t wait to give it to her!
Sara P.
Posted
Beautiful work and it was quick too! Love it!
Estefania G.
Posted
I highly recommend the portrait. I order one at first just to see the quality of it and ohh wow. It’s such a bummer I didn’t buy them all for each one of my three dogs. If you are thinking about it, do not hesitate and just buy it.
Angeli H.
Posted
Fell in love with mine as soon as I opened it! Me and my mom loved it, looks so realistic!
Jes
Posted
It is a lovely portrait of my favorite girl, and I love and cherish it. My only wish is that they could have combined some of the pictures I sent in to make it look perfect. The picture they chose (they asked for extra photos due to limited pixel size on my first image) is very wind-blown with her ears back. I wish maybe they could’ve combined that face with her ears up the way they normally sit (as pictured in the other photos I sent in). I realize that’s possibly too big of an ask, but that’s my only complaint. Truly love it ♥️
Response from West & Willow· Nov 14, 2024
Hi Jes, Thank you for your feedback! We are still working on making some internal changes based on your recommendations.
Kayla H.
Posted
The picture is cute (obviously, it’s my pup) but it feels a little dark. I wish they had lightened it up slightly. The picture did come quickly and the quality is great! Overall happy just wish that detail was better
Response from West & Willow· Nov 14, 2024
Hi Kayla, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance. We would like the opportunity to investigate your feedback further.
Deb
Posted
A beautiful product! Thank you!
Morgan
Posted
The color is wrong. The photo is clearly a bay horse, with black points. And the embroidery is using more chestnut/orange yarn, and the eyes look weird. Also, I thought that they would remove the bridle/bit and instead it was embroidered on. A little disappointed, I wish there was a way to confirm that you liked the image before the embroidery is done.
Response from West & Willow· Nov 14, 2024
Hi Morgan, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance. We would like the opportunity to investigate your feedback further.