Joelle C.
Posted
The product itself is just super cool
The product itself is just super cool, then to have a great service team these days is quite refreshing! Keep doing what your doing!!

Great
18,273 reviews
It's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on Consumer Courier, with an average rating of 4.1 out of 5.
18,273 approved reviews, newest moderated first
Joelle C.
Posted
The product itself is just super cool, then to have a great service team these days is quite refreshing! Keep doing what your doing!!
Shaneka H.
Posted
I’m very disappointed with the picture of Russell. He is a very sweet, happy dog and looks scared or upset in the picture. It’s nothing like the picture you did of my other dog.
Response from West & Willow· Aug 7, 2023
Hello Shaneka, We sincerely apologize that you are unhappy with the quality of your artwork. Your satisfaction is our top priority so we'd love to make this right with a new piece of artwork. We just sent an email to the address on file. Please get back to us at your earliest convenience.
Marci S.
Posted
Best customer service!
Kim L.
Posted
Terrific customer service and awesome products! Will recommend u to others....thank you
Gina C.
Posted
Just received my framed picture of my 3 Rotties and I absolutely LOVE it. Fantastic job!
TO
Posted
The quality is amazing!
Tristyn B.
Posted
I wasn’t happy with the original pictures they printed out so I emailed them and we went back and forth over what I was expecting and what I wanted, they worked with me and was very understanding and patient with me and had great communication with me about it all and after a few emails back and forth they figured out what works and how to make it happen , they did a great job with the next round and couldn’t be happier !!
Ellen
Posted
Incredible and high quality personalized products with superb customer service. Deliveries are always timely and easy to track. Couldn’t recommend enough!