Excellent
34 reviews
WetheraTurn the clock back on your skin with our specially formulated serums, and moisturizers, as well as our red light therapy & microcurrent devices.
Wethera (wethera.com) has 34 customer reviews on Consumer Courier, with an average rating of 4.6 out of 5.
34 approved reviews, newest moderated first
Monique B.
Posted
It’s broken I guess. 2 times it worked really good . But the little light was never on even after charging and it stops working after 30 sec and gets super hot :( wish it would work can imagine that it’s a great tool….
Response from Wethera· Dec 2, 2023
Hi Monique! This is absolutely not how it should work. It seems like you have received a damanged item. Can you please contact us so we can help you solve this and ship you a brand new one?
Jay
Posted
Had received a faulty wand which didn’t charge. Customer service were prompt in looking into the matter and shipped another one immediately. Received it today and this one works perfectly. Thank you customer service.
Response from Wethera· Nov 29, 2023
Hi Jay! Thank you for editing your review. We're dedicated to helping you achieve your skin goals and we'll always be there available for you!
Elisah
Posted
Awesome item! After one week of use my skin feels very soft and I see small changes on my skintone, very excited about further results! Also customer service replied very fast and was helpful. I would really recommend this!
Response from Wethera· Nov 19, 2023
Thank you so much! I'm happy for you that you've already started noticing positive changes in your skin this early! You'll probably need to get a new ID photo in a few months if that's the case. Hey, we appreciate your feedback! :)
Sigríður Edda W.
Posted
Great product can recommend it 100%
Response from Wethera· Nov 2, 2023
Thank you! We appreciate your review.
Guðmundur Y.
Posted
I bought this for my wife, but we are now both using it.. we see great change in the small wrinkles in the face. Amazing product
Response from Wethera· Oct 31, 2023
That's great to hear, thank you for sharing this! I'd be more than happy to give you guys a discount so each of you could have your own one. Just message us via email if that sounds interesting.
Kasia B.
Posted
got broken after third use.
Response from Wethera· Oct 21, 2023
Kasia, this shouldn't happen. Please contact us via email at [email protected] so we can help you solve this issue or send you a new one if it's an issue with the function of the device that you received.
Anna B.
Posted
The best customer service ever!
Response from Wethera· Oct 17, 2023
Thank you! <3
Ina
Posted
Unfortunately my first order got lost along the way. And when I contacted customer service, I simply got a response and help within 5 minutes! That was incredible, I have never experienced such fast service. Not only did the staff assign me a new order, but they also credited me with the serum for WeThera as a gift. Really great, customer focused service! I have now received my order and after just four evenings I am very satisfied with my new ritual. I'm looking forward to the results!
Response from Wethera· Oct 2, 2023
Thank you very much for your detailed review! It indeed was unfortunate that your first order got lost on the way. We try our best to investigate & resolve such cases as quickly as possible. We wanted to thank you for your extra patience by gifting you our serum for free. I'm looking forward to seeing your results!
