Willoughby’s CameraReviews of willoughbys.com

Dont buy from Willboughys or Abe's of Maine. They are owned by the same company. Like many others on the site, I had a stupid bait and switch scam attempted. I ordered a Fujifilm X100V, paid and got an email asking me to call Jimmy to provide more information. When I called him, he said I had ordered an EU spec online, though it wasn't indicated anywhere of course, he assured me it was stated. I questioned how something could be made for the EU market for a mass market brand when they just have language settings built in. I know this is not true and promptly cancelled my order. Also, shipping from EU isnt cheaper than US shipping, so how could the US version be hundreds more expensive? Completely stupid and costs them so much in business.

Bait and switch scam - see the other reviews. Any 5 star reviews are FAKE.

I purchased a Canon T7i with an 18-135mm lens ($769.00; reg. $899.00), BG-C15 Battery Grip ($79.99; reg. $149.99), and Lexie 128 GB SDXC Memory Card ($69.99) from Willoughby’s on line. I called to confirm the order and I was told the camera I ordered was a non-domestic model (800D). I was told the Domestic version does not come in a package with the 18-135mm lens. Changes were made to purchase the T7i Domestic version camera, 50mm f/1.8 lens, battery and UV filter while removing the memory card. I later saw the price of the UV filter was approximately $140.00 and I called back and advised the salesman I needed the UV filter for 50mm lens not the zoom lens and I did not want to pay $140.00 for a filter when a new 50mm lens was $150.00. I also complained about the price of the camera and battery. I was told, “That’s the price of the domestic model, they don’t make an after market batter and that’s the only filter available.” I was able to contact customer service and have the UV filter removed from the ticket. I looked at my credit card and saw I am being billed $1310.92 when the on-line receipt shows a total of $1178.97 which overprices the camera by $100.00 and none of the items were at the sale price. I contacted Canon and they explained a new T8i sells for $850.00 and the T8i is is the domestic version of the 800D. I never got the sale prices as they were advertised, overpaid for the camera then they overcharged my credit card. I lost $333.93 in the “deal.”

I was looking for a better a DSLR for awhile but didn't want to spend several hundred dollars. When I saw the Canon EOS Rebel T6 on this website I liked the price and the features and took a chance. I am very pleased with my choice. Build quality is more than expected, I haven’t put it down since I got it. The lenses are amazing, I’ve had the lenses on manual focus and I absolutely love it!!!! I’m still getting to know the camera but all I can say is the shots I’ve gotten so far have far exceeded what I expected. I highly recommend Willoughby's camera for all your tech needs

I would give a zero if I could. This is a bait and switch, selling the European gray market camera (no US warranty) instead of the US version. With the threat of a 20% restocking fee they then try to switch the order for a much higher price US version that they don't list on their website and I'm not sure they can even supply. They agreed to price match which I authorized, but they charged a higher amount. If you accept the package, you are stuck if something is wrong, so be sure to check their policy with regard to ensuring the package is not damaged and camera operable before accepting. You have the option with UPS to decline the package, but beware they send it without a signature required. I had the same experience as many others. Jimmy yelled at me and made threats. All calls go back to Jimmy, so don't expect to speak with a supervisor because he said he is a supervisor. I will make sure to check a company's reviews on several sites from now on.

Willoughby's website is misleading. They tried a bait and switch with me. I ordered a Canon PowerShot SX70 HS Digital Camera from them because their price was well below all others. On the website, it was the same as offered by Canon. Within hours I received a message to call "Jason," a telephone seller for Willoughby's. He told me that I had bought a Canon sold for international markets. If I wanted the American market Canon, I would have to pay well over a hundred dollars more. I cancelled the order. They sell gray market goods advertised as American market at a very low price. Then, the switch. It's fraudulent.

Fujifilm X-T3 W/16-80mm Lens, Filter and Flash 📸 I'm a beginner with no photography and video background. In my opinion, this is a great camera-very fun to use and great colors. Buy it if you're eager to learn the technical side of photography. Design is superb for learning aperture, shutter speed, and ISO. It's also highly bespoke as one advances in photography and videography. First time photo enthusiast and pleasantly surprised. Very versatile camera and lens combo. Buy it and you won't regret it!!

One of those New York camera stores that call a customer after an order is placed to try to convince you buying a more expensive "version." You bought a model with international warranty, he said even though it is the only one available in their online store. Search for "Canon r6" at whillougbys.com. You will get only 1 result. Yet, somehow, they have a more expensive "US model" as well, which they try selling you after the fact. Another representative, when told to ship the so-called "international model," made up a new story, claiming the "international model" comes with an additional customs duty. "Oh, no," he said. It will be more expensive with a duty than buying a US model. You should go with a "US model." They make up stories on the go, and if you still want to go with the original option, they just cancel the order (because they don't have the products at the prices advertised on their web-site) Primitive old tactic and deceptive practices. Outrageous customer service. Try calling them at the number provided on their web-site. 49 times out of 50, you will not reach any agent regardless of the option you choose. It took me days to finally get in touch with a representative. NOT recommended! You will waste your time and get nothing in the end.