Darci B.
Posted
My only complaint is I paid for…
My only complaint is I paid for expedited delivery because I needed it by a certain date and the rep knew that and it did not arrive by that date and I was not offered a refund.
Response from Zanvis LLC (zanvis.com)· Sep 5, 2026
We completely understand your frustration, and we are so sorry that your sign didn't arrive by your crucial deadline, especially after paying for expedited shipping. Our support team has already taken note of your case and is actively investigating the matter with our shipping carrier to figure out exactly why the transit was delayed. We are reviewing the details right now, and one of our managers will be reaching out to you directly via email shortly to sort this out. Thank you so much for your patience and understanding while we get to the bottom of this for you!



