Joseph
Posted
Never got my signs
Never got my signs, slow to respond and doesn’t follow through with emails and text. Doesn’t answer for days. Had to file a dispute with my card company to get my money back.
Response from Zanvis LLC (zanvis.com)· Jan 21, 2026
Dear Joseph, Thank you for reaching out and for your patience. We understand your concern and are currently working with the carrier to investigate the delivery status of your shipment. Our team is actively reviewing the case and will take appropriate next steps to ensure this matter is resolved properly. We will keep you informed as soon as we have an update. Please rest assured that your order is important to us, and we are committed to assisting you until this issue is fully addressed. Thank you for your understanding. Kind regards, Zanvis Neon.