ZenotiReviews of zenoti.com

I had a fantastic experience with Mayukha, Srikanth, Amit, and the entire Zenoti team. They provided exceptional support throughout our CRM system setup. Always available to help, they responded quickly to any questions we had. Their knowledge, friendliness, and excellent customer service made the entire process smooth and efficient. I highly recommend their services for anyone looking to implement a new system

Highly recommend Zenoti, it's one of the best platform. It consistently introduces new features that not only safe time on business reports, but also enhance the overall user experience. The system empowers employees app to manage their schedule effectively, while seamless costumer journey makes booking breeze. The UK support team is exceptional, always just a phone call away or readily available for a meeting to guide. Their professionalism and understanding truly set them apart. A heartfelt thank you to the entire Zenoti team for the exceptional service.

Recent assistance from David on reporting. Excellent as always, arranged a same day video call to discuss the problem, which has now been referred to their technical team to resolve.

We had a meeting with Mark Rowley and set out for him the outcomes we wanted to achieve in improving our online Client Experience Journey, by better integrating the advanced marketing and other Zenoti mobile features to enhance our in-salon experience! Mark exceeded our expectations with an inspiring blend of a loyalty scheme that really enhanced our perceived value and brand along with innovative ways to encourage clients to engage more with the mobile booking and checkout features. We achieved a great result, we're really delighted, thank you!

Rush Hair & Beauty has partnered with Zenoti since 2020. The implementation occurred during the pandemic, presenting numerous challenges; however, the support from the Zenoti team was invaluable, resulting in a seamless cutover and successful go-live. Throughout this process, Ramanna has provided outstanding assistance to Rush, demonstrating his expertise in Zenoti and proving to be a significant asset to the organization. Additionally, Mark Rowley has been a strong advocate for Rush, consistently going above and beyond to ensure that all our needs are addressed promptly. This collaboration has led to a remarkable transformation for Rush, and we are grateful for the exceptional team at Zenoti, which distinguishes them from other software providers.

Intuitive software for our group of medical aesthetics practices. Ongoing development and dedicated customer success manager (Mark from the UK) really makes a big difference. All the modules are helpful and makes organisation efficiency much better.

Special thanks to Kanika , Chaitanya and Chaturya . We are really appreciate and impressed by all your hard work amazing approach and very professional attitude towards us. We are very pleased to know that people like you are existing and making our life so much easier. It’s been an absolute pleasure to work with you and we will really miss your friendly warm attitude . Thank you once again, and please remember that you are amazing and you’re doing an incredible job . Lots of love and respect . Alex and Irina

After using a previous software and having no end of problems with bugs and a lack of support we have been really pleased with how the transition to Zenoti has been so far, the implementation team have gone into great detail with us to ensure everything is set up and running in the most efficient way, they are always quick to respond to queries and offer support. We've had a number of video calls to go over things which we have found really beneficial and the ease of arranging the calls and the availability the team have has been really helpful. The training provided for the software has also been really informative and made the transition as smooth as we could've hoped for. The team have really made an effort to understand us as an independent clinic and the needs we have to tailor the software to suit us best.