Average
95 reviews
Fine and personalized jewelry, from initials, to monogram, designed and handcrafted in Los Angeles
Zoe Lev Jewelry (zoelev.com) has 95 customer reviews on Consumer Courier, with an average rating of 3.0 out of 5.
95 approved reviews, newest moderated first
Marlene
Posted
Got my babies initials on a necklace been searching for the right one and this one caught my eye. Perfectly made and dainty just how i love it. Thank you for making a special moment last a lifetime.
Michelle K.
Posted
I needed a necklace length they don't offer on the website, and it was super easy to coordinate and get it quickly.
Kevin J.
Posted
Website makes it very hard to figure out when products will arrive.
Kelly G.
Posted
Purchased a diamond initial necklace from them about 9 years ago. After about 4 years of occasional wear, the necklace broke and I couldn’t find anyone to fix it. Zoe Lev wants to charge $50+ to solder a small link back on the chain. Recently I purchased another initial necklace, this time with a birthstone gem. The photo shows the full size initial. Received the necklace after 3 weeks and it’s the “mini” initial. I contacted customer service and they said they don’t make that style in the regular size initial. Why the hell do they advertise it then??? The photo shows one thing, and then when you “hover over” the initial it says “mini.” Deceptive sales tactics if you ask me. Now I’m stuck with a $500 necklace I am unhappy with. Not to mention the birthstone for $159+ is ridiculously small. It’s absurd what they charge for this.
Anon A.
Posted
I had purchased from Zoe Lev years ago and had a good experience. This time, I ordered a $2000 necklace. I went back and forth MULTIPLE TIMES via email explaining (with photos) exactly what I wanted. I was ASSURED I would receive a necklace that was NO MORE THAN 14 INCHES TOTAL LENGTH. I ended up receiving a necklace that is well over 14 inches. I have contacted them via phone, email, and their website and nobody will even respond. I will be forced to dispute this with my bank.
Ashley T.
Posted
I love my new gold hoop huggie earrings. The product arrived exactly as pictured and on-time. This is my third purchase and I will be back for more! I am thrilled with Zoe Lev Jewelry time and time again.
Sherri H.
Posted
My necklace is the perfect layering piece to add to my collection. It represents our family’s initials, which make it extra special!
Hannah K.
Posted
So happy with my Zoe Lev experience! My husband bought me an initial necklace after the birth of our first daughter 2 years ago. We just had our second daughter and I wanted to add her initial to the piece. The customer service team was quick and communicative. And it took less than 2 weeks to send my necklace from NYC to LA, have the letter added, and receive the necklace back. A 10/10 experience
