ABCmouse.comReviews of abcmouse.com

It's a scam because you opt out because their material and service is outdated but then after opting out you keep getting charged and it's as if it's a premium service going by the subscription fee which it certainly is not!!

They make it hard to cancel your subscription. In the end I e mailed and have an e mail confirmation that my account was cancelled, yet I was still charged last month with another pending payment. Total scam.

I think it used to be genuine learning app but it has been taken over. Now if you are already signed up and want to stop payments, good luck, I've been actually charged double when trying to quit. Luckily after disputing my case with PayPal I got my money back. STAY CLEAR.

wwww trying to lure in BLACK community with your silly advertising on front covers looool they own learning academy aswell. I'm not racist but white people only wanna put black people on there products to lure them in . 😒 don't act like your trying to be diverse this worlds done for. and stop getting my review removed this is my opinion ?

SCAM website that fraudulently charges credit card. We cancelled this subscription via their website through some robot chat. Later we discovered they kept billing us. When trying to contact them we discovered there is literally no way to speak to anyone, no way to file a complaint. Even after cancelling a second time they billed us again. We had to contact our credit card company and file a dispute and it turned into a giant mess. A legitimate company does not operate this way. BEWARE of this fraudulent company.

I am getting monthly charges I did not knowing sign up for. Tried calling number and their customer service is in maintenance? Their website customer service is encountering unusual high activity. The chat is a robot that ask same circular questions with no progress.

Fraud beware , I subscribed for one year last August as my grandson liked it and could use it when he came over, he has just moved far away from us. On August 6th I was debited on my credit card for the next year subscription which was a Saturday and found out on the Monday 8th August when checking my account online. I immediately cancelled my subscription but was told I would not be getting a refund but could use ABC Mouse for another year. Trying to get hold of them after this was a nightmare, they don't respond to emails. At no time was I alerted that the subscription had run out and would I like to renew which in my experience all other companies do.

I signed up for a free trial of ABC mouse through a cashback website about a month ago but thought I had cancelled it. Then today with no prior warning that my subscription was due I got a notification from Paypal that I had paid $12.99 to Age of Learning. I promptly went on the ABC mouse website and also downloaded the app hoping to find a way to cancel my subscription. Both are very basic and there seems to be no way to cancel the subscription through either route.