Mike
Posted
Bad experience while talking to customer service
Shopping experience would have been better if your Customer Service representative (young kid) would have stopped more than once addressing me with the word of "HEY" Like I told him hey is for the horses, not respectful to address it to a customer. Maybe he is used to deal with stupid youngsters of today whom are brainless and smoke everything including hey. It show how nicely they ignorant parents educated them, and so is ABT by not training them to treat everybody with respect, since my little finger has more knowledge than most of today's youngsters have.. ABT should respect their customers, and train their crew to act normally even when they hire morons. M. J. D.
Response from Abt Electronics· Oct 12, 2018
We would like to apologize for your negative experience with us. The representative wasn't trying to be offensive or disrespectful. Our environment is informal and relaxed. Our reps undergo constant training and cater to our customer's needs. The rep you were working with may need some retraining. If you can message back and let us know who you spoke with or which dept you were shopping it would greatly be appreciated. We're sorry for the inconvenience this has caused. We look forward to hearing back from you.