ALIGNERCOReviews of alignerco.com

Started this process 8 months ago and still haven't gotten impressions they will accept. One did and then the aligners they sent didn't fit. Tried more impressions and they were rejected. Tried to get a partial refund a couple months ago but was rejected because it had been too long. They have no problem trying to get you to buy more retainers though. Highly don't recommend

The employee that helped me to make the impressions was great. It was obvious that he knew what he was doing. His name is Harry Smith. He assured me that they would turn out fine. When I was finished, he told me about the Alignerco offers and told me that the impressions came out well. Harry was so easy to work with.

Alan Shaw was great. He was patient and kind.

Brian Johnson helped me with walking me through the process of how to do the molds for my teeth. I would have given 4 stars as he did a good job walking me through the process. He did however creep me out a bit because he asked if I live alone or with someone and then asked who i live with. This company has my address.after i posted this review (i came back to edit it) alignerco contacted me and asked if they could speak to me. I accepted their call. They told me they had a talk with brian. And that they would send me a free teeth whitening kit with my order. And they asked me to take down this reciew. I told them i would not take the review down. I just got my retainer today and there was no teeth whitening kit. Im never ordering from them again.

Brian Johnson was vital when it came to getting my last impression correct and approved. He was professional, patient and showed great empathy.

A été très patient avec moi. Plusieurs essais avant de réussir. Mais helpfull !

I received my impression kit for an upper night guard and it arrived in a timely manner. I was debating about the product for a while and received many follow-ups from Alignerco before I made a purchase. They helped answer questions, which was great. I did the free consultation for the impression and that helped ensure I was doing it correctly. The issue I am currently having is that a UPS return shipping label was sent to me, but the nearest UPS store is over an hour away. I have requested a Canada Post shipping label and was told this would not be a problem and the shipping team would send it via email within 24-48hours. I have been waiting over a week. I have followed up over chat on the Aligernco website and was directed to send an email to the team account. I still have not heard back so unfortunately, I haven't been able to ship my impression kit. It's frustrating that this delay is happening because I was really looking forward to my nightguard. I will update if I am able to ship the kit and how my experience with the night guard is if I get to that point. Update: Alignerco reached out and indicated I would be reimbursed for a Canada Post shipping label. I sent my impressions off and they've been delivered so now I am waiting on the reimbursement and arrival of my nightguard.

Brain did a great job helping me with my impressions