Great
5,167 reviews
ALIGNERCOALIGNERCO offers the most affordable custom clear aligner in USA. Delivered at your door step, sparing your time and money. Get your perfectly straight smile at 65% less cost than what you pay for other invisible aligners and braces.
ALIGNERCO (alignerco.com) has 5,167 customer reviews on Consumer Courier, with an average rating of 4.4 out of 5.
5,167 approved reviews, newest moderated first
Lucy
Posted
Aaron was patient and super helpful.
Response from ALIGNERCO· Apr 28, 2026
Thank you for your feedback! We’re thrilled to hear that you received excellent attention and felt supported by our team. Providing friendly and helpful service is always our goal, and we’re glad it made a positive difference for you!
RAHUL G.
Posted
Great coaching experience—she clearly explained how to take aligner impressions and made the process easy to follow. Very supportive and helpful throughout, which boosted my confidence.
Response from ALIGNERCO· Apr 28, 2026
Thank you for your feedback! We’re thrilled to hear that you received excellent attention and felt supported by our team. Providing friendly and helpful service is always our goal, and we’re glad it made a positive difference for you!
Laurel H.
Posted
If I could give zero stars. I would. This has been the most unprofessional setup I have dealt with. First my liners were approved back in January, this was after they needed to me to download the newer app because I had approved them in their older app so it didn't cross over. That was supposed to be a three week turn around. Come March, I asked again. I was told they would be shipping out soon. I then reached out recently and said you know what give me my money back. My teeth have shifted at this point and magically they shipped out before a rep responded. Now, the liners have been shipped to my old address that I updated with them back in January. DO NOT USE THIS SERVICE. I am reaching out to my credit card company to request a charge back. This is breach of contract at this point. To add to this - they have several times attempted to get me to remove the charge back. They then requested I remove the negative review because they felt the issue was resolved. It is not. I have filed a complaint with the attorney general for the county they are in. They also have zero standing in the state of New York as a corporation. Do yourself a favor before you start this. Google Maps the address they have for their location. 17 Herzog Place Hicksville NY 11801. It's a store front. There is no way this company is legitimate.
Response from ALIGNERCO· Apr 29, 2026
Thank you for sharing your feedback, and we’re sorry to hear about your experience. Your case is already with our Resolution Department, and they are currently in touch with you to review the situation and assist you further. It was done for your convenience, and we truly appreciate you bringing your concerns to our attention. We remain committed to working with you toward a proper resolution.
US S.
Posted
They pressure you for 5 stars BEFORE treatment. Im glad i didn't fall for it. THIS IS A SCAM!!!!!!!!! I paid for treatment in Dec 2025. It is now MAy 2026. NOTHING! They will like and try to trick your credit card company into telling them you got it. DOCUMENT everything and DISPUTE
Response from ALIGNERCO· May 16, 2026
Thank you for your feedback. After reviewing the details, we were unable to locate any order or purchase associated with your information in our system. It appears this product/service may not have been purchased through our company. We kindly request you to please verify the business involved and consider posting your review on the relevant company’s profile so your concerns can be addressed appropriately.
Daniël H.
Posted
I paid for teeth alignment services in February 2026. After receiving the impression kit and completing my impressions (which were approved as workable by their team), I have been waiting over a month for a simple return shipping label so I can send the kit back and progress my treatment. Despite follow-up emails on 2 April, 9 April, 16 April, and a formal demand letter, all I have received are apologies and promises that someone will "look into it." Most recently I was told a "Resolution Team" would contact me, they have not. Nearly 3 months since payment, the process has not progressed past step one. The delays are entirely on their side and are caused by what appears to be a complete lack of internal coordination. I would not recommend this service to anyone. If you are considering it, be aware that once they have your money, follow-through is essentially nonexistent.
Response from ALIGNERCO· May 16, 2026
We’re very sorry to hear about the frustration you’ve experienced, and we completely understand your concerns. This is certainly not the experience we want for any of our customers. To resolve this promptly, please reach out directly to our Customer Advocacy Team. They are ready to review your case in detail, and address any outstanding concerns. We want to make sure this is handled as smoothly and fairly as possible.
Chanel R.
Posted
Very kind and did not leave me confused! Helped make sure I understood.
Response from ALIGNERCO· Apr 27, 2026
Thank you so much for your kind words! We’re thrilled to hear that your experience with AlignerCo has been smooth and that our team was able to support you every step of the way. Your satisfaction is our top priority, and it’s wonderful to know that you felt well taken care of. We truly appreciate you sharing your experience!
Mel
Posted
Do NOT BELIEVE THESE POSITIVE REVIEWS unless you are entirely okay with this taking a year longer than you want. The processing time is incredibly incredibly slow, and they ask you did give a review ONLY at the beginning ONLY when they are very attentive…. Then they drop you and barely respond. It took 3 months for me to receive my first set of impressions which were merely “static” to keep my teeth in place before my REAL aligner retainers.
Response from ALIGNERCO· May 16, 2026
We’re very sorry to hear about the frustration you’ve experienced, and we completely understand your concerns. This is certainly not the experience we want for any of our customers. To resolve this promptly, please note that our Customer Advocacy Team is already actively working on your case. They are currently reviewing all the details to ensure your concerns are handled accurately
Armando V.
Posted
Alan is the best! I just had my impressions session with Alan and i am very happy with the outcome. Alan was very helpful and was able to answer every question i had about my aligners and the process that comes with it. 10/10 would recommend.
Response from ALIGNERCO· Apr 27, 2026
Thank you for your feedback! We’re so glad to hear that your impressions session with Alan went well and that he was able to answer all your questions clearly and helpfully. It’s wonderful to know you’re happy with the outcome, and we truly appreciate your 10/10 recommendation!
