Cheryl K.
Posted
Terrible Experience
Saturday, June 27 between 6:00 pm and 6:30 pm I went through Arby’s drive thru at 2022 Lincoln way East in Goshen Indiana. I ordered a French Dip, Curly Fries, and Root Beer which came to $12.40. At the window I gave the girl a 20 dollar bill and she gave me back in change only $1.95. I gave the $1.95 back to her and told her sh had made a mistake and owed be back more ($7.60). She immediately left and brought back the Manager who told me she could not give me a refund. I told her I didn’t want a refund but just the correct amount of $7.60 change they owed me. After arguing for a while and the manager threatening to call the police on me, I left WITHOUT MY FOOD, WITHOUT THE CORRECT CHANGE OF $7.60, AND WITHOUT THE $20.00 I HAD GIVEN THEM AND ALL I WANT NOW IS MY $20.00 BACK WHICH I AM ENTITLED TO ESPECIALL SINCE I RECEIVED NOTHING BUT A THREAT AND VERY RUDE TREATMENT FOM THE MANAGER THE THE OTHER TWO GIRLS SHE HAD WITH HER. Obviously the girl at the window had mixed up my order with the couple in the truck behind me. THAT WAS HER MISTAKE AND NOT UP TO ME TO CORRECT IT