Robert T.
Posted
Total Fiasco
1....Did not have Beef and Cheddar. Said it would be a while 2 Ordered Reuben and Burger instead. 3 Sat inside and waited. 4. After 5 minutes attendant brought out bag and called "DAVID" Gentleman came up, Looked in bag and picked up and took bag outside.. Peculiar as I had ordered before him. 5 A few minutes later he brought bag back in and attendant handed him what looked to be a small sandwich and left. 6. After waiting another 5 minutes I approached attendant and asked if my order was ready. She said that this bag man had brought bag in was mine. I said that the bag had been taken out of the store and that it was not safe to give me this bag of food. 7. Attendant talked to cook. Cook said she had made two reubens and I could have the extra and she would make another burger. I reluctantly accepted. 8. After 5 more minutes order was ready. I took the bag and went to WAWA down the street as store was freezing inside. Wawa has outside eating. 9 My wife could not eat the Reuben as it was a sloppy mess as sauce had been put in between every slice of meat. It was also cold. 10 Burger was edible but would not order again. Employee needs to be trained in food safety as indicated by offering food that had been taken out of the store. What had caused he fiasco was the attendant had put the other mans name on my order. His name was DAVID. Mine is TAYLOR.