Artisan HardwareReviews of artisanhardware.com

Looks great and thanks to the installers for doing a fantastic job.

Quality and good service

Initial order I received 10ea used / damaged 1/2" spacers. This delayed my customers project by several days. Follow on order was better. However, the quality of the spacers received was still less than expected. Holes weren't broached properly leaving them non-concentric. Additionally, the I.D. of the holes were inconsistent, by as much as .025"

We love this hardware. The installation was straightforward and the 'barn door' look has transformed our hallway. Great quality product. Highly recommend this company.

Love our door. Had a few issues when I received it. First it was slightly damaged, but Artisan was more then happy to rebuild or discount and send repair kit. Also, I was unaware that my wall studs where not in the standard location and had my rail predrilled. Had to have them send a new pre-hung rail. Which is the best way to go.

Great service, just disappointed with delivery time and quality of doors.

The doors look nice and are very heavy. The screw heads are stars shaped and no drill drivers was included, so a trip to the hardware store. No extra of the long screws were included and two were stripped put and had to be inserted with vise grips as well as I could. One long screw in a pre drilled hole was crooked and split the wood at the top of the door, I left a message with the company and am still waiting to hear back from them. Two of the angle boards had to be cut to fit, I'm guessing that is because i was not diligent about keeping the doors square but the instruction should emphasize that.

Well made product, excellent service, would highly recommend.