Artisan HardwareReviews of artisanhardware.com

It took to long to arrive. It was promised "next week" twice and still didn't make it. I was told that they just went through a buy out and were in transition. They promised me two day shipping to make up for it. Once it finally shipped it took a week. (they didn't do the two day shipping) They contractor I hired to do the job is gone and on another project now and he's not sure when he can make it back.

Everything worked as advertised. High quality hardware.

We had a specific size for our barn door rail, the ordering was super easy; customer service was awesome when explaining how to list my rail needs.

Very good quality hardware at very reasonable prices delivered in a timely manner. Have ordered several times from Artisan Hardware and will likely do more in future.

Great hardware, exactly what I wanted. PERFECT!

Service was great products were shipped immediately and got here in a very timely fashion. The rails and wheels were just fine they were exactly what I needed and work well for my application. My only real disappointment was that the powder coating on the wheel brackets flaked off. This was not a problem for me and my particular case however had I been using this tracking and wheels on the inside of my home I would have been very disappointed.

This Company is set up to ship to buyer. I live close by so I opted to pick up my order at the shop. I was not notified when the order was ready but was able to pick up the complete order when I was ready. otherwise 5 Stars. I ordered custom double bypass door hardware. They explained and ordered to fit my specs. Quick manufacturing time. Delivered as ordered. Product heavy duty, great finish, easy installation, I will enjoy building my own custom doors to finish the project.

Information provided did not mesh with installers