Atlas Mover GroupReviews of atlasmovergroup.com

The experience was very professional, fast and ease my anxiety. It was a last minute move and everything went smooth. I would recommend to everyone.

RUN RUN RUN, Do not use this company!! We needed items moved from New Jersey to South Carolina. WE called and had John Cooper as our salesman if you can call him that. We told him over the phone what items we needed to move, he told us what square footage would be needed on the truck. We emphasized what delivery date we needed the items which was 08/24/2024. He quoted us a price and guaranteed the delivery date and we signed the contract. The moving team arrived 4 days before the guaranteed delivery date. The movers informed us that the price quoted for that amount of space was wrong, and the salesman always get it wrong and more space would be needed plus there was a fee for materials used which wasn't expected or told to us. So being we needed the items moved we paid the extra money for the extra space required and materials. I called John Cooper to state my concern over the new price, left a voicemail and never received a callback. My wife attempted to call John Cooper but would only get his voicemail and no callback. My wife used a friends phone to call John Cooper and behold he answered, once she told him who she was the COWARD quickly transferred her to customer service with no help there. Once we arrived at our location and hadn't heard anything we called and were told there was a 4-7 day window for delivery. That timeframe came and went and several calls were made and we were informed now that it could take between 2-30 days for delivery. We spoke with another SCAMMER named Emmit who seamed to be sympathetic and stated that John Coopers actions were unacceptable and would be handled. We were told our items were sitting in a warehouse in Maryland. Then we were told that we could pay another 1500.00 ransom to have our items delivered the next day. We had no choice since we needed the items so we paid. THIS COMPANY USES SHADY AND ILLEGAL PRACTICES AND HOLDS YOUR ITEMS RANSOM FOR MORE MONEY. DO NOT USE THIS COMPANY. JOHN COOPER IS A COWARD AND AND A SCAMMER ALONG WITH EMMIT AND EVERYONE ELSE WHO WORKS THERE.

This is a scam company. They sent a rented Penske truck with an illegal driver. He had no U.S. driver’s license and spoke no English. I paid to have my golf cart moved from Fl to Tx, but no way could they move it as the Penske truck had no ramp. I lost $3200 with this fly by night company. Don’t use them.

Atlas Mover Group was fine until our stuff arrived after moving from MN to CA. The truck driver with our stuff was not an Atlas employee, he was contracted out, and was horrible. He said he cannot deliver to our house because we live on a slight hill and the truck is too big. He wanted to charge us another $1,000 to rent a smaller truck. When I call Atlas customer service about this, they said they could not do anything because it was in his hands now. Throughout this experience, we tried to contact someone at Atlas or the original people we talked to and no one would return our calls. This was 2 months ago, we have been trying to talk to someone and still cannot get a hold of anyone. We ended up having to quickly rent a storage unit and pay the truck driver extra to move our stuff to it. We had no other choice. Part of the almost $10,000 we originally paid was for movers to unload and set up our furniture the same way they did when packing it. Instead, we had to get a U-Haul, pack it with everything from the storage unit, and move it ourselves. Please do not book with a company like Atlas that will screw you over.

Scammed! I living this mess right now! Don’t do it!

This is an add on to my review of this scam company from January. After 2-3months of waiting and filing out paperwork and sending pictures they issued $93 check for $1700!dollars of damages, busted tv, dining room table upside down on the floor of the truck, no pads used on anything, but the had lots on the truck! Total ripoff’s! It’s amazing how they have tons of good reviews just pop up in the last month or so, and how I couldn’t find them on google to review there! ALL THE RECENT REVIEWS ARE SHORT,WORDED SIMPLY AND SEEM BY PEOPLE WITH LITTLE COMMAND OF ENLISH!!!! BIGGEST RIP OFF SCAM IN THE WORLD!!! Use a nationally acclaimed company like Allied, or ATLAS VAN LINES!!! Atlas moving group is fraud! No office at the address on the claim check or envelope. Ghost Company

It's a scam, believe the negative reviews, do not trust the positive ones, are fake. I was a fool not to come here and read the reviews before hiring them. I wish them the worst. Showed up more than an hour late at the pickup window, comfortably sitting in the truck, smoking cigarettes..constantly increasing prices, and threatening to unload the truck If my wife would not agree to the "new price". I was already at my destination due to work so there wasn't much I could do via phone. You book with this guy Zachary and seems like you got the deal of the year, everything you ask he replies there is no problem......it's just bait...had 1100 cf and they said, ( because they load the truck like s..t) that I was 700 over and asked for more than double which makes no sense... extremely lazy movers..customers service it's a joke. They hired Top Moving USA LLC which it's the same crap... I am waiting for them to deliver now...and see all the damage they made...I will never understand how those companies are not investigated and shut down. They probably hire illegal immigrants as well...a nightmare....stay away, please!!!

I contracted this company to move my belongs from Ohio to Florida. When we first talked to Zachary the sales person in march, he provided an estimate. With about 24 hrs before the pick up date, they called us for an inventory review and the quote was double more. They came the next day (Jun 21st), we discussed and decided to pay for it. We were CLEAR to everyone that we need our belongs to be in Florida on Jun 29th. They had week to organize our delivery. On jun 26th another company called saying they partnered with Atlas and they confirmed the delivery date of jun 29th and they would call 24 hrs before with details. On jun 28th no one called me, I called this other company and they said they don’t have a crew to deliver my belongs and my belongs are STILL in Ohio???? They don’t have an estimate date of when they will delivery, no dates provided… Is this any type of joke? I payed $13,000 to this company for what, if I’m at a new place and I don’t have bed to sleep with a 2 years old daughter. I called Atlas Mover as well since this other company they partnered up don’t have answers and Atlas don’t have information, date or a solution!!! I’m frustrated, upset, and I will sue this company to pay me back all the extra money I’m spending for buying things I don’t actually need to survive at the new house. When you contract a moving company the MINIMUM you hope you will get is your belongs to get at your new home in time, since we are going to another state and don’t have anything… what they expect us to do?