Avery Products CorporationReviews of avery.com

Over the years it seems the shelf life has dwindled significantly. Don't buy more than you need, if left in storage for more than a year they're not much use.

In short Awesome Software, terrible customer experience. I started my business and needed some labels. Loved their software and started using it. Initial labels I got it printed and they were all fine. Problem started when I ordered a bunch of labels with varying sizes. Out of 20, they shipped only 8 of the correct size for the 2" x 4" labels and I paid expedited shipping for this. Called the customer care and I was told to send me the images of the labels for them to verify.I took snaps and mailed them and 4 days later I get an email asking me to mail the labels back at my own expense. Its been 2 days since I mailed and still waiting for a response from them. AVERY IS THE ONLY COMPANY TO PENALIZE ITS CUSTOMERS FOR ITS MISTAKES. I like their software, but for this customer experience, I will never ever buy from them again. If Avery reads this, my order number is "100339311" Off to China to purchase quality labels at a lower price.

Your customer service is severely lacking. I was put on hold for over 38 minutes today waiting for someone to help me order labels that you never at the office depot near me. Your product is good, and your prices are not low, so you should be able to hire some more people to work the phones and take orders. I was put on hold 3 different times. The women taking the orders were not rude, and were professional. They were, however, somewhat indifferent to my plight in ordering labels. I can not say that tis was their fault, however. They kept saying "you need to open an account with us." I did not have time to do this. You really need to hire more people to take orders. You appear to be well understaffed.Once I place an order , I should be in your database, and it should be easy to order. It was not!

Placed two orders both over $130 a piece for lip balm labels. All of them started to peel off! These are for my business and I had to tape over 200 labels to salvage my loss. Now they look tacky and not very professional. Contacted Avery three times and was only asked ridiculous questions about how I apply the stickers and what temperature they were??? Never addressed the issue or offered a return! Terrible company, go to one of the several other label making sites out there and save your money by not using Avery Print!!

Made in mexico is all you need to know. Jobs America!

I've ordered holiday cards for my company. We were able to use a festive yet professional design motif which was very much appreciated given my time constraints. Having the thematic elements unified among the card, return address labels and envelopes really gave the end product a polished, professional look. The design tool was very helpful, we could scrunch text, change colors and size and font until we had it looking just they way we wanted. I even chatted briefly with an Avery person who advised me to spend the small extra charge for the glossy finish and they were right, it was well worth the additional cost. I loved the cards from last fall and in fact, I'm reminded I need to begin planning this season's cards before the back-to-school then holiday's rush.

So I ordered a small order of 4 sets of 48 labels. Paid for standard shipping and waited... And waited... And waited... When they finally shipped the 8 sheets of labels (over a week later), they were delivered much faster than expected (thanks UPS), this was the only part of the process that I was satisfied with. When the order arrived we checked the labels to find 48 of 2 and 96 of 1... the last 48 were missing. I called on the 17th first thing in the morning and was told that they would happily rush a revision with the right labels. I received notification within a couple minutes that the rush order had been placed. Today, another 5 days later, the now 2 sheets of labels needed still haven't even been printed... I'm told they may arrive on Thursday the 23rd... Entirely frustrating. Why on earth does it take $10.00 and a weeks time to print a couple standard size sheets of labels??? Not really expecting a great response from Avery but hopefully someone else is able to avoid having such a frustrating experience.