Angela Shields D.
Posted
Enterprise Fleet Advisor
Krystal is a master of her craft. I am thankful for her helping me out when I was learning the Azuga system. Thanks Krystal!!

Great
355 reviews
Azuga is a fleet management and telematics company that provides software and hardware solutions designed to optimize fleet operations, enhance driver safety, and ensure regulatory compliance. Its platform leverages GPS tracking, vehicle diagnostics, driver behavior monitoring, and real-time alerts to help businesses reduce accidents, minimize downtime, and improve overall efficiency.A core feature of Azuga is its focus on safety. The system tracks behaviors like speeding, harsh braking, and distracted driving, providing actionable insights and driver scorecards that encourage safer driving habits. For compliance, Azuga offers ELD (Electronic Logging Device) solutions that help fleets adhere to Hours of Service regulations, preventing violations and avoiding fines.Azuga’s platform is also highly scalable and adaptable, serving fleets of all sizes across industries such as service trades, construction, government and towing. With mobile and web-based interfaces, fleet managers can monitor vehicles in real time, generate reports, and implement predictive maintenance to reduce costs.In addition, Azuga promotes driver engagement through gamification and rewards programs, which improve retention and morale. By combining safety, compliance, productivity, and operational insights, Azuga empowers businesses to run smarter, safer, and more efficient fleets.
Azuga, a Bridgestone Company (azuga.com) has 355 customer reviews on Consumer Courier, with an average rating of 4.1 out of 5.
355 approved reviews, newest moderated first
Angela Shields D.
Posted
Krystal is a master of her craft. I am thankful for her helping me out when I was learning the Azuga system. Thanks Krystal!!
Tyson C.
Posted
Ayesha, has been extremely helpful and wonderful to work with. Thank you for all your assistance.
Kovacs
Posted
Azuga (Bridgestone Co) is terrible. More on that in a moment. Webfleet used to be available in the USA and it was professional, powerful, robust, and flexible. Azuga, when I called, is a call center in what I am guessing is India. I could barely hear or understand the person that was supposed to help me with new sales and ultimately they hung up on me because I kept asking them to repeat themselves. Oddly, I could hear everyone around them just fine.
Response from Azuga, a Bridgestone Company· Oct 2, 2025
We’re sorry to hear about your experience and want to make this right. Since we’re unable to match this review to an account, could you please reach out to us directly with your details? That way our team can investigate and ensure you receive the support you deserve.
Eric C.
Posted
Alvin was quite helpful getting Azuga integrated with my CRM.
KIM
Posted
JOHNSON JACOB HAS BEEN EXCELLENT WITH CUSTOMER SERVICE. I HAD SENT A REVIEW CONCERNING THE HISTORY OF PAYMENTS AND BEING ABLE TO GET IVOICES OR EVEN SEEING THEM ON THE WEBSITE AS THE WEBSITE DOES NOT OFFER ANYTHING CONCERNING PAYMENTS OLD OR NEW. PLEASE COME UP WITH A BILLING PORTAL THAT ACTUALLY SHOW SOMETHING, PAST AND FUTURE.
Net
Posted
Great customer service, she’s helpful
Hydro
Posted
Love Azuga, great product at a great price. 5 star customer service!
Pacific L.
Posted
Mark was great! Very helpful and took care of our billing issue and kept us informed the whole way. Thanks Mark!