Barnett CrossbowsReviews of barnettcrossbows.com

Terrible customer service I started trying to contact them 2 weeks ago and it said they would get back to you in 24 hours still no email or phone call. Will never buy any of there garbage ever again and will warn all friends and family to NOT buy from them as well. Had a bow limb split after 1 shooting session and less than a year old. I called and left 3 different messages and filled out the customer service contact request.

BUYER BEWARE! I ordered a new Wildcat Recurve to do a review on my YouTube channel and when I received it the limb assembly was warped. I contacted Barnett and they said I would have a new one within 5 days if not to call them back. 6 weeks later , 10 unanswered emails , at least 25 unanswered calls to their Customer Service where it puts you on hold for 30 minutes then tells you to leave a message and hangs up and I still have not received my limbs. I bought this crossbow new and have never been able to shoot it because it was broken straight from the factory. Now they ignore me. This is the worst Customer Service I have ever encountered. Horrible review coming!!!! DON'T BUY A BARNETT!!!!!!

I have two crossbows both are down I ordered the part for the second though was told it will be here within 10 days then I find out it’s on back order it’s a cheap nine dollar port I need to leave next week for hunting season do I count on this part from this company or do I go buy a new belt

Honestly if I could I’d give them a zero, 1 is too good for this company. I ordered some hyperflight arrows for my hyperwhitetail crossbow over a month ago. They took my money just fine, however I’ve still not received my bolts. They don’t answer the phone or respond to repeated emails. Save yourself time and money and buy from another brand.

Customer service absolutely sucks. Can’t get anyone to answer the phone or call me back.

A company that doesn’t respond to your emails or answer the phone after taking your money is total garbage. I guess I’ll have to get my bank involved to get the money refunded.

DO NOT BUY BARNETT CROSSBOWS! I bought a Barnett Blackcat Crossbow in July and was really excited when I received it. I read the reviews before the purchase and at the time it had great reviews. But I didn't even get 10 shots in before one of the limbs broke. I have sent countless emails and have sat on the phone waiting for a representative for hours at a time. To no avail I have had no success with getting parts to repair, exchange, or even a refund. I had the bow less then a month before it broke. If I could give this company a negative 10 I would. Shame on you Barnett for cheating people of their hard earned money on a crap product.

If I could give this company a zero I would. I bought a Barnett Assault 350 crossbow back in October. The quiver broke immediately. I called them and was told a replacement would be sent out immediately. Here it is December and still no replacement part. Spoke to another person in November who assured me it was being sent. That was a joke. Also sent an email with no response. Have tried calling several other times the waiting times are ridiculously long so I tried the call back feature. Still no call back. Had I read the reviews prior to this I never would have purchased a Barnett product.