Beny Schon B.
Posted
Order has not arrived. No customer service.
It’s been over a month and my order has not arrived. I have tried multiple times to reach out to customer service and all I get is an email directing me to their FAQ’s. There’s no one on the other end to address the issue. The tracking number they provided is not updating and it’s not FedEx, UPS, or DHL so I can’t even attempt to track the package directly with the courier service. Ives asked via email for the name of the courier and again, all I get is a link to the useless FAQs. As for the quality of the product itself, we shall see about it if the product arrives.


