Better2KnowReviews of better2know.com

I have used better2know several times over the past few months for PCR tests and on every occasion I have had great customer service ( thank you Louise !!) and speedy response for the lab. Also during Xmas they were very explicit about the postal service constraints and delay risks - all the information is always transparent and accurate. Will continue to use their service when needed.

All together it was a very good experience. Louise was very helpful and prompt to answer all questions. Thank you Louise. The logistic regarding the test was easy and efficient. My certificate arrived in good time.

Very professional and friendly staff, prompt assistance via email and over the phone. Thank you Max and Louise - much appreciated!!! Highly recommend this service.

Due to weather conditions my sample arrived late at the lab! The team were so fantastic and understood my situation and got my results in 14 hours of it arriving at the lab! A huge thank you!

Paid £99 for an std test. Results were supposed to come back in 5 working days. Left waiting ages for results and had no communication/updates from them. I had to call them twice and still received no results. Dreadful customer service and clearly rubbish testing facilities.

Excellent fast service. Good communication. Would highly recommend.

Excellent service, very helpful, easy to do and quick results. Got my son back to work in Sweden.

Excellent service and received RT-PCR fit to fly certificate on time for my flight