Great
756 reviews
Better2KnowBetter2Know is a private healthcare provider and leading sexual health company that helps people test, understand, and manage their health quickly and privately. Offering reassurance and guidance at every stage of the process, with a wide range of confidential and anonymous testing options, including in-clinic appointments, at-home test kits, and our Everywhere service where a clinician can visit you at a location of your choice. Working with accredited laboratories and a network of medical professionals to provide swift, discreet and accurate results with experts available 24/7
Better2Know (better2know.com) has 756 customer reviews on Consumer Courier, with an average rating of 4.3 out of 5.
756 approved reviews, newest moderated first
Mark
Posted
Spoke to a really polite, informative and helpful person called Keenan about Covid PCR tests. He was able to answer all my questions with ease and was the only person that I have spoken to about my issue that was able to help. Would definetely recommend this company and employee.
Response from Better2Know· Feb 8, 2021
Thank you Mark, we were pleased to help you.
Hans V.
Posted
Very well organized, friendly people, informing you. I needed to reschedule due to a change of flight, most efficient. I can recommend it to any one who needs a PCR test.
Response from Better2Know· Feb 8, 2021
Thank you Hans, we were pleased to help you. We hope you had a safe flight.
Leonie G.
Posted
From my enquiry through to my results ( given exactly 24 hours from posting the test!), the service I have received was outstanding. Thank you Louise Wright!
Response from Better2Know· Feb 8, 2021
Thank you Leonie we were pleased to help you
Stefania Carmen I.
Posted
Very happy with the service provided.
Response from Better2Know· Feb 5, 2021
Thank you for taking the time to leave us a review.
Danica D.
Posted
Daniel, whom I spoke to on the phone, was extremely helpful and patient with my queries. He listened to my symptoms and made me aware of all my possible options. He helped me understand what tests I could go for, what they could mean in terms of diagnosis and what the potential outcomes might be in clear simple language that assured me I was in good hands. Thanks Daniel!
Response from Better2Know· Feb 4, 2021
Thank you Danica, we were pleased to help you.
Andrew P.
Posted
I contacted Better2Know to enquire about a Covid-19 PCR fit to fly test. I spoke with Keenan who was very knowledgeable and helpful. I ended up purchasing a home kit and he reassured me that the results would be returned prior to my flight, yet still within the window required by the airline.
Response from Better2Know· Feb 3, 2021
Thank you for taking the time to leave us a review Andrew. We were pleased to help you.
Sarah
Posted
Exceptionally helpful and personal service over the difficult Christmas and New Year holidays and weekends. I would highly recommend for PCR Fit to Travel requirements and I will definitely use again. Thank you!
Response from Better2Know· Feb 3, 2021
Thank you for taking the time to review us Sarah. We were pleased to help you.
Steve
Posted
Excellent service 24 hour priority is perfect for my requirements. Excellent communication regarding when to send sample with my situation requirements with test dates and connecting flights. Second time I've used this service and is my go2 when needing fit to fly for upcoming business trips. 10 out of 10.
Response from Better2Know· Feb 2, 2021
Thank you Steve, we were pleased to help you. We hope you have a safe trip.
