BraceAbility Reviews | Read Customer Reviews of braceability.com

BraceAbility Reviews | Read Customer Reviews of braceability.com

BraceAbility reviews

1,615 approved reviews, newest moderated first

Bud M.
Posted Jul 14, 2026
Uncomfortable but…
Company got my order to me on time, but the brace is not very comfortable. To be fair, I’m in pain anyway, so that could be part of the issue. However, I’ve been using a makeshift towel brace, and it is much more comfortable. If they could make this brace with a Teri cloth liner, that would be much more comfortable.
Response from BraceAbility· Jul 14, 2026
Thank you for your feedback. We're glad your order arrived on time, and we're sorry to hear the brace wasn't as comfortable as you had hoped. We appreciate your suggestion about adding a terry cloth liner and will be sure to share it with our product team. We hope you feel better soon, and thank you for helping us improve.
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kenney
Posted Jul 14, 2026
this product is poor quality and is not…
this product is poor quality and is not returnable
Response from BraceAbility· Jul 14, 2026
Thank you for sharing your feedback. We're sorry to hear that you were disappointed with the quality of the product. We appreciate your feedback, as it helps us continue to improve our products and customer experience.
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judith & dan D.
Posted Jul 13, 2026
better than i expected.
fast shipping and extremely comfortable to wear. the Velcro connection is seriously powerful and the angle between the back and belly side is perfect. this i believe will add a great bit of support for my medical needs. great product.
Response from BraceAbility· Jul 14, 2026
Thank you for your wonderful review! We're delighted to hear that your order arrived quickly and that you're finding the brace comfortable and supportive. It's great to know the fit and secure fastening are meeting your needs. We truly appreciate your feedback and wish you all the best in your recovery.
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Michael O.
Posted Jul 13, 2026
No one buys a foot brace until they…
No one buys a foot brace until they need it. So, why did my single item order placed July 2nd take until July 9th to arrive? Who can wait seven days when the need is immediate? There was no advance arrival estimate shown when buying the item. I'll trust others next time.
Response from BraceAbility· Jul 14, 2026
Thank you for taking the time to share your feedback. We understand that foot braces are often purchased for immediate relief, and we're sorry your order didn't arrive as quickly as you had hoped. For clarification, your order was placed on Thursday, July 2, using USPS Ground Advantage (estimated 3–5 business days). Because the order was placed after our 3:00 PM CT processing cut-off time, and due to the holiday and weekend closure, the first business day for processing was Monday, July 6. Based on the shipping method selected, delivery on July 9 was within the estimated delivery timeframe. We appreciate your comments about making shipping expectations clearer during checkout and will share your feedback with our team as we continue to improve the customer experience. Thank you again for your feedback, and we wish you a smooth and speedy recovery.
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Brima A. W.
Posted Jul 13, 2026
Very easy to navigate to placed my order
Very easy to navigate to placed my order
Response from BraceAbility· Jul 14, 2026
Thank you for your kind review! We're glad to hear that you found our website easy to navigate and that placing your order was a smooth experience. We appreciate your support and hope you're happy with your purchase!
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Mary E G.
Posted Jul 13, 2026
Incredible Relief
Incredible! No sooner had I tried on my first pair and I felt immediate relief from my neuropathy. I wore them all day and was pain-free the entire time. Thanks so much for such a great product.
Response from BraceAbility· Jul 13, 2026
Thank you so much for your wonderful feedback! We're delighted to hear that our socks provided you with immediate relief and kept you comfortable throughout the day. Your experience means a great deal to us, and we truly appreciate you taking the time to share it. Thank you for choosing BraceAbility
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Kelley
Posted Jul 13, 2026
I haven’t received the brace.
I haven’t received the brace. It came a few hours later.
Response from BraceAbility· Jul 13, 2026
We're sorry to hear you haven't received your brace. According to the tracking information, your package was delivered to a parcel locker on July 13, 2026. We've also reached out to you by email with additional information. Please check your parcel locker and contact your local USPS office if you're unable to locate the package. If you still need assistance, we're here to help.
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Conjite
Posted Jul 13, 2026
I received the wrong item
I received the wrong item. One that had nothing to do with wellness.
Response from BraceAbility· Jul 13, 2026
We're very sorry you received the wrong item and apologize for the inconvenience. Please check your email, as we've sent you a follow-up message to help resolve this as quickly as possible. Thank you for bringing this to our attention.
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