BConca
Posted
Not especially impressed with my…
Not especially impressed with my purchase. I bought 2 ying yang pendants and paid for expedited shipping. I feel I paid $30 for (essentially) first class shipping. Beacuse of the online picture I believed half of the pendant was white enamel, it is not. Packaging was nice, however, BOTH pendants came in a single box. Made gift giving difficult. I will not be purchasing from this company again.
Response from Briller· Oct 20, 2025
We’re sorry to hear your experience didn’t meet expectations. The Yin Yang pendant is crafted in polished sterling silver and black enamel, not white enamel and we understand how this could appear lighter in some photos under studio lighting. Regarding the packaging, we completely understand the frustration of receiving both pieces in one box. Our team has since updated our packing process to ensure multiple gifts are separated upon request. We truly appreciate your feedback it helps us improve. If you’d like, our support team can send an additional gift box at no cost. Please reach out to [email protected] and we’ll make it right.