Joy F.
Posted
Excellent cloud management software for …
Excellent cloud management software for inventory control, sales orders, purchase orders, etc

Average
430 reviews
Cin7 Omni is a highly configurable integrated inventory management software with all-in-one cloud inventory, POS, B2B, EDI and 3PL. Cin7 Omni allows you to manage all your sales channels, inventory, point of sale and supply chain in one central, cloud-based software. Cin7 Omni offers native integrations using a third-party logistics (3PL) interface and electronic data interchange (EDI). Discrete manufacture, sell, manage and fulfill with Cin7 Omni.
Cin7 Omni (cin7.com) has 430 customer reviews on Consumer Courier, with an average rating of 3.8 out of 5.
430 approved reviews, newest moderated first
Joy F.
Posted
Excellent cloud management software for inventory control, sales orders, purchase orders, etc
Todd
Posted
Excellent. Cin7 has allowed my company to become a paperless environment with accurate inventory. Ordering, processing and shipping has been streamlined dramatically.
Marshall
Posted
My company has been using Cin7 for about 6 months. Our business is very complex with clothing retail, manufacturing, and wholesale. We also sell goods on consignment in our retail store. This is a complicated, multi-branch, business. Cin7 is possibly the only affordable software that can make my business manageable. I believe a single software solution is better than a messy integration of POS software and separate inventory management software. That said, Cin7 does have a ways to go in development and I believe some processes (like production) could be designed to require less manual work. Additionally I would like to have the ability to partially ship large sales orders without being forced to create a new backorder sales order - this is due to strict invoicing requirements of large wholesale customers. Finally, I believe the consignment sales workflow could be improved. I'm very interested to see how Cin7 develops in the near future. I have high hopes.
Tim G.
Posted
I've now been using Cin7 for 2 years. At first we had lots of teething problems and posted lots of tickets as we all were finding our way. Over time the need to contact support has become less and less. I have probably posted one ticket in the last 4 months and it was answered to my satisfaction. The system is good once you get you head around it. Each business is different so for us we needed to integrate with Magento, Xero and more recently Ebay. Each integration has a "getting to know you" period of educating our staff and ourselves and understanding the 'way' to do things. My advice to any business starting with Cin7 is to have someone who knows how to drive it spend some time with you to get the basics sorted out. For us it was guy from Rype in Brisbane. It was a basic introduction but enough to get us on the way. The system is not perfect but it is always improving. The best part of Cin7 for us is the B2B and the integrations offered. It's more expensive than other options but it's robust and has become a reliable and scalable business tool.
Josephine R.
Posted
As a cloud integrator/implementor of inventory solutions, I have found that Cin7 offers the most features in the market place and exceptional value for money. It caters for wholesale distribution/multi location/consignment both from customer and suppliers and multiple sales channels including EDI, Amazon and Ecommerce. For an inventory business that is growing and focussed on making the most of every sales channel - this product is a MUST. In addition, support is second to none, the quality of the online materials is excellent including step by step videos, premium support conducts weekly troubleshooting where customers can ask anything about the product and get targeted assistance. This software vendor is in for the longhaul and is committed to the best customer experience. I am delighted to have Cin7 as one of my partners and can't speak highly enough about their sales and support teams.
Rachel
Posted
We have been using cin7 for a number of year now while it is excellent in some aspects it certainly has it limitation which are often disruptive to work follow. Support often take talking to a few people to get the problem solved and the same problem can arise a few times before it can finally get solved. In saying that it is the most suitable program on the market today for us.
Lewis
Posted
We've been using Cin7 for the past few months and have found it to really speed up our processed and give a greater insight into our business. The MRP and Smart buyer functions are very helpful for our stock management. I know we are only scraping the surface of Cin7 and there is many more functions we will unearth and begin to utilize to take our business into the future.
Kaffeina Group Pty L.
Posted
We have been using CIN7 for over 4 years now and we are reasonably happy with it. As with any software of this type we could not run our business without it. The back end works fine for the most part, but most of the software development seems to be in adding interfaces to other applications rather than developing the core back end. We use it for products, sales, invoicing, inventory, purchase orders, CRM, manufacturing and to run our e-commerce B2B and B2C sites. The B2B and B2C sites we have had a lot of issues with. We have begun moving some of our functionality off their platform so that we can develop our business. The B2C has recently been moved to Shopify. We have interfaces into Xero, the B2B site a CIN7 B2C site and now Shopify. We have been with them for over 4 years in all the ups and downs. We have had Qty 2 x 200% price increases in 4 months. I guess they must be having financial problems to increase pricing so much. We are entrenched with them so have to stay with them.