Cin7 OmniReviews of cin7.com

Excellent service and support!

Cin7 is a great inventory management system that has the ability to be customised to a variety of businesses. Let's face it, no 2 businesses are the same so the fact that the team at Cin7 are willing to customise their product to the best of their ability to suit your business is great. It's also got some really great reporting functions as well. Recently had to get some help for the support team and Ashveer did a great job in responding in a timely manner and dealing with my request. Thanks guys.

Recently we have moved over to Cin7 after over 15 years of using another software package. Cin7 has many new functions that are great and some that are very easy to use. The support team also responses promptly to our request. Thanks guys.

I have been working with Cin7 for the past 5 years, working with over 100 businesses in the retail, wholesale, manufacturing, and distribution around the globe, including New Zealand, Australia, USA, UK, Hong Kong, Singapore, Thailand, China, Indonesia and Canada. Cin7 has been a powerful solution that I have helped clients implement into their business to improve their inventory control and manage their business operations. I have seen clients reduce operating costs by becoming leaner and more efficient saving in one case $150,000 annually. I have seen clients expand their business operations into new markets, new stores, new online marketplaces and new business opportunities. Cin7 has been in some cases changed completely the way business operate and have been able to transform themselves that more aligns with the company's vision and goals. With recent developments in automation, forecasting, multi-online platform support, multi-company (Quad Accounting) integration and planned developments. The Cin7 solution is advancing further than other solutions in the current Xero and Quickbooks apps space. Happy to advise people how the solution could impact your business. Marc Zabern +61408663619 Cloud CIO Zamati Tech

We implemented Cin7 in July 2016 and haven’t looked back since. We used a partner implementer and whilst we couldn't have done it by ourselves some things did slip through the cracks and our data was nowhere near up to scratch causing about 2 months of hell while we straightened things out. To give a background we buy and sell Workwear/PPE and Site Safety products to accounts but also have a retail shop and wanted to expand our online offering. We had been using MYOB Retail Manager, had only manual/physical stock control and a clunky website that generated very little in the way of online sales. After exhaustive research we found that Cin7 was the only solution that catered to our needs without going the whole hog with an ERP solution like Jim2 or NetSuite which we found to be outdated and over complex. (Very few solutions could cope with accounts, POS and B2B Online without some clunky add-on) Some of the reasons we chose to go with Cin7: • Cloud based • Catered to clothing sizes/colours • B2B Accounts and POS • Integrated B2B site • Modern Look and Feel • Smart buyer (function of Cin7 which automatically works out what needs to be ordered or stock or sales orders) • Scalable (add additional users and when required new location(s)) 9 Months on and it is still a work in progress but we are already reaping the benefits of stock visibility, order traceability through the whole dispatch process and the Xero link is giving us much more accurate and up to date accounts than we have ever had. There is a few bugbears and things that we knew before we started but chose to put up with: • This is an inventory management system not an ERP so the CRM doesn’t really fulfil our requirements (we have integrated with Exsalerate to overcome this but have only had limited success) • There are occasional bugs with the system and everything jams. Though these are usually resolved within 3-5min it is a bit interesting when you have a customer in front of you waiting for a delivery docket to sign. • The Smart Buyer function doesn’t really work for clothing which frustrating as it very powerful tool for purchasing and can potentially cut hours of work. • The B2B site isn’t an E-commerce solution (they integrate with various E-commerce solutions) So overall I would recommend Cin7 but just make sure you know its limitations before you take the plunge and plan for these, they integrate with a plethora of other solutions but be aware that these won’t necessarily work as seamlessly as a full ERP. At the end of the day Cin7 came about as an inventory management system/solution for Xero and that's what it does best. A Few Tips... • Make sure you have your product & stock data ready before you try to implement or risk a heart attack • The free trial is an excellent way to get a feel for the system followed up by a GTM with one of the PPL at Cin7. • Make sure you internet speed is fast enough or be prepared to wait

We use CIN7 all day every day and find it to be very satisfactory for our business. The team at CIN7 are always helpful and quick to respond.

After trading for 12 years on another Access based inventory system we made the switch to Cin7. It was a big change for the organization we have continued to work with the team at Cin7 to refine our processes to improve overall operations.

Being a cafe and retail wine store, Cin7 has solved some major stock control problems for us, saving loads of time (1 less staff member) with unnecessary manual processes and significantly reducing the amount of lost inventory. After disappointing attempts with 2 other POS products, Cin7 integration was fast, efficient and totally painless. We were assigned a Cin7 support person who held our hand through every step. They had an in-house QBO specialist who I shared my QBO access with and they made sure everything was working perfectly. Syncronisation (2 way) is now simply the press of a button and we have a rich source of data to analyse and improve business performance. Highly recommend. Brett (Director)